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December 2023 by Erica Hammel McLaughlin
So appreciative of Judy at this location. I placed an order over the weekend for 11 Chocolate Apples for my special needs son teacher, para-pros, therapists, etc. as little Christmas gift. I requested the order to be ready Tuesday evening so my son could hand them out on Wednesday before Xmas break. Well this morning (Monday), the principal texted all the parents stating there was a typo on the calendar and that Xmas break actually started after school on Tuesday. I called this location right after and Judy answered. I asked Judy if by any chance the apples could be ready by close tonight. And she said she could make it happen and she did!! They look amazing too. Thank you Judy for saving the day, so grateful!
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October 2023 by Myrna Harris
I purchased a Strawberry smoothie there. But it was so bitter. Do they use sweetners in them or what? If they do. I did not have any in mine. But I do hope the owner sees this.mine
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May 2023 by Nina Sprague
Don’t waste your money unless you want your surprise ruined like mine was. I ordered my arrangement with the 21016 Mack Ave Grosse Pointe, MI 48236 location. When I placed my order, I said that it needed to be delivered by noon. They accepted my order and I thought it was good to go. Noon time came and went. Then they called my husband and told him they were bringing his arrangement and even told him the kind of arrangement so my surprise was ruined. When I called them, they said they’re too busy and couldn’t make the noon delivery time. I asked why their driver would ruin my surprise by calling the recipient of the arrangement instead of me and was given the same explanation that they are just too busy and couldn’t give me a clear explanation other than they would refund my $15.00 delivery charge. Thanks for ruining the surprise. I wish I would’ve gone through Sheri’s Berry’s instead but next time I will for sure.
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May 2023 by Lisa JACKSON
all items in the refrigerator were old.. According to the sales person. I was told I had to wait at least an hour for anything fresh
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April 2023 by Brandi Melvin
I waited a week before posting this to make sure I felt it was appropriate. I place an order a week ago for delivery. I was told by the first girl that with the time of day I placed my order, they were unsure it would get to the delivery in time. So she was polite took the address that I had and told me to call back when I had a better address that could delivered at a better time. I was unsure of the time that the recipient would be home but they assured that as long as I gave special request to leave on the porch they gladly would. So when I called back to give a more appropriate address, I asked for it to be left on the porch if the recipient isn’t home. I was argued with saying they wouldn’t do that and all sorts of attitude about it. I politely said “well I was told that if I said it was ok, I’m saying it’s ok and I’m paying for this and giving permission to do so”. She responded with an attitude that it’s not their fault if it melts in the sun (it was 49 degrees this day. No way it’s melting within an hours time) and that if an animal eats it or someone steals it, they wouldn’t take responsibility. I responded politely, I understand this. I was then hung up on. I personally think being hung up on was beyond rude just because I asked for a specific delivery method that I was told they could do. I understand the circumstances but I didn’t deserve the attitude. I won’t be placing an order again with this location after how rudely the customer service was from the 2nd lady.
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April 2023 by Jaz Rah
I placed my order at 9 am and after 5 pm my gift still was not delivered! I was not informed and when I called they said they will deliver it tomorrow. Tomorrow comes and the order was still not delivered when I asked the status they said “You could just pick it up” I canceled the order and will never return!
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March 2023 by Nate Sloan
There were some small issues with the delivery, but I want to make a shout out to Judi for all her help in making everything right. The strawberries were fresh and tasted delicious, so did the chocolate. :)
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March 2023 by Teleah Mitchum
They had the perfect birthday platter for my daughter. Cheesecake, brownies, and chocolate covered strawberries, apples, and bananas, all with a Twix cookie topping! The kids didn't know what to eat first!!
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January 2023 by Julie Price
Update - almost two months have passed with no contact from the owner regarding the bad product I received. Customer service at this store is terrible just like their products.Update - One month from time I received a bad fruit order, 10 + phone calls to speak to the owner trying to get this problem rectified I have yet to get a call back. It appears she really isn’t worried about her store sending out a bad product! I would definitely not recommend them!Received extremely late in the evening, fruit was bad, contacted multiple times with no call back. Would not recommend at all.
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December 2022 by Lisa J
I would give this place a ZERO if I could still write my review!!! I ordered a rather costly gift for my sister for her birthday since I live out of state. I told her to stay home on her birthday so she wouldn't miss her surprise I was sending, as I wasn't sure it would be left if no one was home. At 3pm I called the store and was told it was out for delivery. My sister lives less than 15 minutes away. At 6pm I called again and was told they have up to 7pm to have it delivered. At 7:20pm I called and left a message requesting a return call. I never got it. My sister did however end up with her gift after sitting home the entire day! Not to mention the fruit was warm and no good after sitting in someone car for4.5 hours in the heat. It was an unseasonably warm day in the 70's. The girl used the excuse of bad weather for the late delivery. I would never recommend this place because the owner refuses to return calls to discuss this horrible service!!!
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August 2022 by Frankie Garcia II
The service and product offered by this location far surpassed my expectations....The staff was so friendly and professional.And the arrangement that I purchased was Beautiful, Fresh & Delicious!!Instead of a last minute gift idea...This is the top of my list!!Thank you to the staff & team members who prepared my item!!They won't disappoint!
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May 2022 by Ella Cunningham
This ice cream parlor is very colorful. The employees are nice and helpful, they clean the parlor well. Just for the heads up, many times I have been there it was very cold.
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May 2022 by Joyce Ann Alfred, BA
Very Reliable! I can count on them to have SOMETHING affordable in stock and available for purchase at any time.Over the last 10 years, I've been able to call on them to make someone's day when I can't think of an appropriate gift that says the very thing I can't put my finger on! Edible Arrangements does that! "Cute, healthy, colorful, I care for you, I appreciate you"It's so unfortunate that you just can't duplicate this kind of experience for every location, but so long as this location exists, I will make the drive, plan ahead, and patronize this business.Thank you so much for taking great care, providing the ultimate experience and having bouquets on hand for those of us who just don't know what to get for the special people in our lives who have EVERYTHING already.
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May 2022 by Robin Davis
Nice and friendly atmosphere, The Mothers Day Platter I ordered was beautiful, fruit was fresh, staff very friendly. Prices well you pay for what you want.
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May 2022 by Tee. T Rozell
Great gifts! The lady at the desk was very helpful. I appreciate her customer service!! Thanks so much guys!!
