-
December 2023 by Nate Zimmerly
Instead of helping customers that actually needed help, Erica spent her time running around helping people in the back of the line who can’t figure out prepaid labels. If you can’t figure out a prepaid label, you get to wait in line like everyone else. Stop catering to others incompetence.
-
December 2023 by Michael Sawicki
Why do they insist that this store is in "Grosse Pointe"? It's clearly in Detroit, and you know what? That's Okay!! I am there all the time.
-
December 2023 by Kelah D.
I was helped by Rachael she was very nice and made the process very easy and quick. I was running late for work and I was in and out in less than 5 minutes.
-
November 2023 by Chelsea Johnson
Kristina has Excellent customer service, she has such a positive attitude. She is extremely helpful and patient.
-
November 2023 by mike Riese
I have used 100s of fedex kinkos locations across the country (not even exagerating). This one is the closest one to my house. This location disapoints me 4 out of 5 times. The equiptment is perpetually out of order, out of order or poorly maintained. The only reason it gets 2 stars and not 1. Is because the staff is nice half of the time.
-
November 2023 by Candy
All staff was very helpful and instructions are easy to follow.
-
August 2023 by David J.
If you've got a prepaid package with the label already on it-- you can't just drop it off. If you have to wait in line. It's always a drag dealing with this place... AND.. they are so slow.
-
July 2023 by Lee a
LaVonne was awesome and was very helpful for my wife and I passport photos!!!
-
May 2023 by Marie Bellissimo
Irwin was extremely helpful and nice! He went above and beyond packing a delicate piece of art and had patients while communicating with the recipient of the package on the phone who was my customer. The UPS store down the road couldn’t handle this package but Irwin did flawlessly. I hope your manger shows you this review Irwin. Thank you again!
-
April 2023 by Debbie Sanders
My boss lives 5 minutes away from this center, and I live an hour away. When he needs something printed quickly, this center is our go-to... and we "go to" a LOT, lol. Our projects are often very detailed or out-of-the-ordinary and my boss tends to be very last-minute about everything, so a quick turnaround is almost always requested. The employees here are always helpful, friendly, amd PATIENT (which amazes me sometimes with the things we've thrown at them, lol!) and they go out of their way to meet all our requests both quickly and efficiently. When I send in print requests through the online portal, projects have literally ALWAYS been completed prior to the automated estimation.I would definitely recommend this center... and often do :)
-
April 2023 by John Martin
Go anywhere but here. Try Staples for copies or UPS store for shipping. There’s always a line and seemingly no one working.
-
March 2023 by Teena Tee
I didn't know what I was doing so I asked the lady for assistance she didn't want to help me...so I left ...I'll never go back there again..
-
March 2023 by Christian Kroeyr
Great for many different services and I always have a good experience at this location.
-
November 2022 by B
Irwin is the guy that helped me. He was very nice and patient and assisted me with above and beyond service. Even though I was using self service, he helped me with the stuff I was I was supposed to do. Thank you For the great service!
-
November 2022 by Lawana Murphy
This is one the most disrespectful fed ex employees I've ever seen. They have the worst customer service ever, so rude and unorganized everytime I come, this is my second and last time. Employees just standing doing alot of chatting amongst each other. The Equipment is broken down how you send an employee to a broken machine, then when I say its not working they get mad. They are being rude to elderly ones, this is ridiculous!! Lavonne is and should be employee of the month!! She is the only one running around trying to help and assist with everything and everyone!!
