Flagstar Bank in Grosse Pointe is a regional bank focused on building long-term relationships with individuals, families, and businesses. It offers a full suite of consumer banking solutions with local expertise and a customer-first focus. The staff are described as the nicest and most helpful, going above and beyond. Service is personal, with everyone knowing your name and story. Customers report a great, patient banking experience where they are treated as a person and not a number. The branch is highly recommended for its commitment to excellence and personalized service.
I opened up my first checking account by myself here. I was nervous but everyone was so nice and patient! Great first banking experience!
May 2022
This branch is so helpful. The service is 100% personal everyone knows your name and your story. The CHEERS of banking. They often go over and beyond and will explain the ins and outs of flagstar.
November 2021
Flagstar employees are all well educated experts, who conduct business professionally and accurately with an added personal touch as they care about remembering your name.
