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November 2023 by Jameson Barrett
Clean, nice store. Austin was really helpful. Should probably go back for a Galaxy watch too.
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November 2023 by Brandon kachucha
Amazing customer service came out of his way to help me and my gf with everything I could ever ask for and always kept me updated about everything
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November 2023 by Luis Guevara
Village Verizon is made all the better by Iden and his professionalism. I have other choices but return to them. Great job.
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November 2023 by Amy Krauss
Austin was great. He was a big help, knew the differences between the phones, and I was out of there quickly with a shiny new phone!
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October 2023 by Jody Paulan
Iden was an absolutely amazing through my entire time visiting his store. He helped switch from T-Mobile to Verizon & also get my new iPhone 15 Pro Max get setup.
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October 2023 by Jeffrey Kline
Zac is highly knowledgeable, bit low-key and patient. He does not try to sell you anything you don’t want or need.
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September 2023 by Jim Gilmore
We went in today to pickup and move into our 2 new iPhone 15's. A pro for me and the regular 15 for my wife - Adam was the change- over Shaman, getting both our phones moved into the new ones. He took care of all the data transfer as well as the trade-in credits and setting us up with all the needed USB-C hardware for home and car. Couldn't have been a smoother or easier transition.
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September 2023 by Eileen Fields
So, I didn't realize that I had to go to a corporate store to return a phone for my Aunt, but Iden a store worker was Very Helpful, friendly, and Nice in directing me to the nearest one in St. Clair Shores! Great experience!
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August 2023 by Kathleen M Gordon
Austin was exceptional!! He went out of his way to make I was taken care of and informed and comfortable. He was professional, but friendly and knowledgeable. Rarely do you see his level of customer service these days. It was refreshing and Im grateful.
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August 2023 by Mitch Wolfe
Austin had me in and out with a new phone in no time! Very professional, knowledgeable, and friendly.
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July 2023 by Tyler Slasinski
The gentleman I worked with, was super nice and helpful, they even had system issues when I came in the first time and made sure the next day I would still have all the same deals and everything.
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July 2023 by Independent Contractor
My experience at Verizon Grosse Pointe was excellent.Zak took very good care of me moving my business landline phone # to my new cell phone.
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June 2023 by Tenely Smith
I usually hate going to a Verizon store but wanted new phone quickly. Iden at Verizon in Grosse Pointe was great to work with. Got us up and running on new phones and got us excellent deals.
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June 2023 by Shirley Fortune
He made the process so simple and painless. Obviously trying to get the best deal for me. I appreciate his patience, professionalism and customer service. Highly recommend
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June 2023 by Lillian Newell
Our sales associate was awesome he was very helpful and knowledgeable about our phones and he took his time with us and got us the best deals I would go back to that store to shop because of him.