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March 2024 by Anya Miller
I spent three hours on the phone with customer support last night and they weren’t able to fix my problem, but I stopped by this store today on my lunch break and Morgan fixed the problem with time to spare. Super helpful and super pleasant to work with!
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March 2024 by Kyle Frost
Kaleb at Ortonville Verizon store was very helpful and nice. Helped us and made sure we had all the questions answered we needed. Knows his stuff and went above and beyond making sure we were satisfied with everything.
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February 2024 by connie landry
Very helpful
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February 2024 by Ruthie conciatore
I went in here right before closing and Morgan was extremely helpful. He was very patient and kind and fixed my problem very fast. Thank you! I would highly recommend this store!
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February 2024 by Stefanie Sorenson
Kaleb was great! Answered all my questions and was honest and to the point. Very patient and got me set up and on my way.
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December 2023 by Greg Anson
I was in the store receiving help from a young gentleman I believe his name started with a k. I would give 5 stars just because of him but one of the other employees in particular came over and took over from him. I was kinda annoyed at this point and the guy who took over was kinda rude and cocky while working with me if I ever go back it’ll be on days that kid doesn’t work. The rude one I believe his name started with an M incase management looks at these.
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December 2023 by Brad Johnson
Kaleb did an amazing job getting us set up with new phones. Everything was a smooth transition. Couldn't be happier.
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October 2023 by Angie Guzman
I am writing this review as a Trang opportunity for the store. We walked into the store Sunday afternoon on October 15th. There was a younger gentleman working he was helping a customer transfer his info from one phone to a new one. He approached us. Asked what brought us in. I explained to we wanted to transfer my line to Verizon and take advantage of the trade any iPhone for the new 15. Right away he tells us he can’t trade the phone we bought in because it doesn’t turn on. He tells us we will have to wait until he is done with the other customer before he can help us, because he is the only one work. He was not at all helpful or seemed like he wanted to help. So we left and went to the Clarkston store where Mike not only told us he could help us but went above and beyond, while serving several other customers. My fiancé and I walked out with new phones and watches for both of us. We also bought screen protectors, camera lens protectors and a case for my phone from him. So in the end we added 3 new service.
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October 2023 by Faith Kreager
Adam B. and the trainee were super kind after a different Verizon store had passed me off on a return they couldn’t take. Adam helped find a solution so he wouldn’t have to send me elsewhere as well (I bought the item in a different wireless zone store)
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September 2023 by Jennifer Farley
The guy that helped me was super nice and he did try. There's nothing wrong at all with the service in store but unfortunately verizon themselves did not solve my issue.
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September 2023 by Ariel Engram
The guy that helped me was super nice and he did try. There's nothing wrong at all with the service in store but unfortunately verizon themselves did not solve my issue.
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August 2023 by Allen Nesbitt
great people to deal with. they make it easy and quick. highly recommend next time you need equipment.
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August 2023 by Catherine Rodriguez
Great service! Fast and friendly, managed to hook us on some great deals with out being pushy at all. Genuine customer service. Thanks Adam
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August 2023 by Vickie Walden
Elysse was absolutely fantastic. She went above and beyond. Was very helpful and patient. Highly recommended her
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August 2023 by Gail Ward
Adam was great. Very welcoming and informative, friendly and knowledgeable.
