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October 2023 by Dane Clark
Car was in the shop for 2 full days for a 2 hour job. That's 2 days of work I missed, 2 days worth of wages missed, on top of a $350 bill that didn't fix the problem, but they did manage to blow the fuses to my stereo, made no effort to fix it. Head lights are all jacked up and cross eyed and front bumper is hanging an inch lower than it should be.So all in all, ended up costing me close to $700 in lost wages and bills just to have my car come back to me even more damaged than when I brought it in.Front desk lady needs to learn some basic customer service talk.
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October 2023 by Jay Jay
My friend brought his car in took them 3 to 4 months to get it backed and it was still jacked up worse then when he brought it in. there scammers don’t bring your cars in they’ll take your money
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October 2023 by Elbone Games
Car was returned in worse condition than when I dropped it offService: Transmission
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October 2023 by Bob Lorinser
WonderfulGreat serviceFriendlyThe best
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August 2023 by Janet schmitz
My oilfirst the price of air filter was 3x higher than it should be been. Ask to look at frt of truck suddenly started pulling . Didn't inform me that they'd charge me 44.50 even though they knew they'd be fixing it. Took 2 days for thatthDoors locked when droping off vehicle did not do a frt end inspection I had paid mmmmmmm,,never gave me updated during frt end repair bthan added parts without contacting meffg, never installed the parts I had (new) ? 2 hour job took 5 days. Than I picked up truck told me to me to come for tire check. Truck steering was so bad that it felt like I was floating back and forth. I called and they said wheel alignment is to be done asap. Did that and gbut couldn't get it done because front end was not fixed as mikes told me cuz I paid for the frt end inspection. Mechanic told me the whole time before appt and between repairs truck was safe to drive normally. No it was not I could've been killed or someone else . Left side be wasn't attached contal arms both with bearings were shot lt tuIe rod e inr/otr were shot! The parts in my truck he said he'd put in were for the complete control arm assembly with lwr bearings. I thought he put in since the bill I paid was overpriced also. Noi did find an excellent shop in Skandia tavco Auto who finished job and called me the whole time he had vehicle never will I go there again and filing complaint with sec of state.
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June 2023 by Courts1087
They helped us out by installing our new bumpers! They look fantastic, they did a wonderful job! Friendly staff, Steve was a great help. Thank you mikes auto team!
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August 2022 by Lisa Pellegrini
Very happy with Mike's. Got my truck in fast and worked hard trying to find out what was wrong with my vehicle. Would definitely go back.
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May 2022 by marc walker
They seem a little casual about their work. in particular letting people know work is done, but its all been quality work and the prices seem very reasonable especially for being based in a town as small as gwin.
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August 2021 by Yellmo20 ..
Brought vehicle in Monday afternoon for a Tuesday appt. They said it would be ready late Tuesday or Wednesday. Called many times to check the status but they DO NOT answer the phone. Drove 50 miles round trip Thursday afternoon to find it was not ready. They said it would be ready Friday am. Tried calling again twice, still no answer. Returned Friday at 1:30 to find it was not ready and a sign on the door saying they were closing at 2. Had to wait another hour. Thia business is not customer oriented, it is only concerned with their needs.
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May 2021 by Lorrie R.
Nothing but positivity about this auto shop can be said. This establishment is top notch all around. The female in the office may be the owner or the manager I did not find out. She is good however, runs the business with integrity, quickness, intelligence and friendliness. Will highly recommend. Will continue to patronize and will never forget the way she and her staff went above and beyond to help me in my car issue. Thank you thank you thank you! The shop is clean with a nice waiting room, convenient in and out off a main drag in Gwinn.
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April 2021 by Beth Berryman
Amazing place got a amazing deal on my beautiful new van! Very happy! Great people everyone should go to this place!
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March 2021 by Eric Rehorst
Competent, courteous, service. As a single person I appreciated the ride home. Thank you for a great job and your in depth expertise.
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March 2021 by Steven Langsford
I went in with a few questions about my front end and they took the time out of their day to get her in shake her down at no charge and tell him exactly what I need to do
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February 2021 by john manninen
They do alright work somewhat freindly staff
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January 2021 by W H
Steven is a great guy to deal with very great business. They also are selling Snowex snowplows that is such a great brand. The plow has down pressure and the automatic attachment system it's got to be the fastest plow to put on and take off I have ever seen. It's very well built many for the winters we get here in the U.P.
