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March 2024 by Amanda Keefer
If I could put zero stars I would.I went here today (Hamburg) with my husband. We ordered 26$ worth of food. 2 Chicken baskets and two icecreams…The fries were cold, soggy, with no salt. Chicken was average at best.He ordered a Blue Misty. Which is supposed to have icecream in it. The girl taking our order could hardly speak english, and didn’t understand. We tried to clarify. But we received the wrong drink.I went inside to correct this mistake, and as the drink melted in my hand, I waited and waited.Finally the girl asked what I needed. I told her the problem and her response was “I asked if that’s what you wanted, I can re-charge you if you want.”ABSOLUTELY NOT!!!! YOU ARE NOT charging my card again for Your mistake. Customer service is dead. This place was dead empty, and I now understand why.To the owner- your employees are the face of your company. I would be more careful when hiring people who do not understand BASIC customer service. We Will NEVER be back here. And I will never allow my company to order from here again, either. We used to spend thousands of dollars a year here. You’ve lost a huge customer.
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March 2024 by Jeff Koch
First time back here in probably 10 years and the burger was fantastic and the fries were fresh and hot! Definitely will make the trip here more frequently.
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March 2024 by Travis Garrison
Has been "THE" dairy queen I think of, ever since I was very young. Has always stayed at a very high level of quality and service.
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February 2024 by Steqhen L.
Food was good, get the M&M
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February 2024 by Kahuna “Big Dawg” Blinginz
Paid for a full meal requested water for a beverage they forgot to water so as I waited for my food I had to wait for my water again and when I got my water it was like a little kids cup.
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February 2024 by Anthony Watch
Ordered banna split for $5.99 was less ice cream than normal. Seems there new staff and not as fun to go there and well yep pay same and get less.7 people standing around waiting for customers. Might want to send some people home?It was clean inside but didn’t seem to have remodel done.If your looking for less and not fun time this is your spot.I’ll go to the Dexter one
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February 2024 by A B
Drive thru closes at 9. Update your hours
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December 2023 by Dls chnell
25 min wait at the drive threw..at the window still a 10 min wait.
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November 2023 by Tiffany
My go-to after work. Love the strawberry milkshake!The service is also top tier. I can always count on them!Keep working hard guys, and thank you for the goodies!
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November 2023 by Devin Steele
Whoever took this place over within the last few months or year is running this place into the ground. Service is soooo slow now. The employees are rude and curt. They seem like they are just winging the whole thing. I’ll probably stick with the Brighton location.
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October 2023 by Chad Eastwood
It is only ice cream, but the service took forever, and I ordered a twist, which came half chocolate and half vanilla but not twisted together.
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October 2023 by Cool Carter
The food is amazing!!! ? I love going here!!
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October 2023 by Chirag Patel
I was in there for the first time, I was impressed with the customer service and the quality of food it was fresh hot ! They were really busy but the drive through was moving at the very nice pace, will definitely recommend this place and keep up the good work guys !!
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September 2023 by Kaila Rose
Ordered through drive through and was told to pull up into waiting area, food would take a few minutes, no problem. Pulled up next to someone else who was waiting well before we got there. We waited and waited. Finally the guy next to us got out and went up to the door. They forgot about him is what he told us when he got back to his car with his food so we got out and went up, sure enough they did forget. Get home and start eating our burgers and they taste like the grill (propane). Absolutely disgusting.
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September 2023 by Chris Kovacs
This place MUST Have New Owners! I had the 3 Patty 1/2 lb. Cheeseburger+It looked like a picture + tasted even better! Fresh Crisp Lettuce/Onions/Tomatoes + A Soft Bun + The French Fries Were Nice + Hot! I Hope you keep up the Consistency + Wish You Much Success.*Of course.....Their Reeses Blizzards are So Thick+Rich+I Like When they Turn them Upside Down to show you.* :) :) :)
