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October 2023 by Julie Rowe
I had an issue with a piece of mail that was time sensitive and missing and who ever the lady that handles the lost mail was amazing support. I apologize for my frustrations, but thank you for taking care of my issue and keeping me updated with phone calls.
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September 2023 by Alinuru com
Attentive and personalized service at the USPS. #auric as a simple conversation about Postmaster and the iconic US Presidential Seals located across the country. Perhaps, President Biden may have a seal here or the new US President after 2024 upcoming elections. How exciting!
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June 2023 by Donaldson Emch
Best Post Office Service I've ever experienced! They are cordial and efficient.
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November 2022 by Jeanette Dalton
I can't get a answer to a general question on your automated service. Completely useless.
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April 2022 by Bean B.
I don't mail packages and was very impressed with the counter help. I think the positivity of this individual, made everyone there a bit better then when they first came in. All were impressed. I especially needed much help after doing several wrong steps in preparing my package for outward go. I was actually inspired. A rarity in these days. Please keep your staff...they are excellent! I visited around noon on April 23.
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September 2021 by Samuel “Sam” Urai
If only I could post ZERO STARS. Some of us live on a dead end street and are denied postal delivery and have to go to the post office daily. Apparently, and unfortunately, it's confusing for people how the address they used to get to our house on Google Maps is not the address used to mail us things. My wife and I really look forward to being scolded by the same tired passive-aggressive lunch-lady every single time a shipper accidentally used the wrong address, and the parcel has to be forwarded to the PO. Is it REALLY that big of a deal? Why do packages with the correct address take two days to go into the box after being received?! Enjoy all that power in your bubble.
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March 2021 by Duane S.
I was there today. Loved my experience. 3/13/21. Audi guy...???
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February 2021 by Somarai San
If only I could post ZERO STARS. Some of us live on a dead end street and are denied postal delivery and have to go to the post office daily. Apparently, and unfortunately, it's confusing for people how the address they used to get to our house on Google Maps is not the address used to mail us things. My wife and I really look forward to being scolded by the same tired passive-aggressive lunch-lady every single time a shipper accidentally used the wrong address, and the parcel has to be forwarded to the PO. Is it REALLY that big of a deal? Why do packages with the correct address take two days to go into the box after being received?! Enjoy all that power in your bubble.
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February 2021 by Stephanie H.
Always able to ship what I need or get stamps in a timely manner. Staff is always helpful.
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July 2020 by Retta L.
I think the Pinckney USPS is a treasure. When you go to that post office, the people are friendly and helpful. It is smaller so if there is a line, the wait may be a bit longer. But even during December the wait isn't too long. I also want to do a shout out to the mail carrier for my neighborhood. She does a great job and she always has a friendly wave when I'm outside.
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July 2020 by Jacob S.
I wish I could put a zero star review. I drove 45 minutes to this location because I changed my address and needed to pick up an important package that had been delivered to my previous address. I confirmed my package for a pickup early in the morning to assure that it was still at this facility. When I arrived, the workers spent 10 minutes trying to find it to no avail and told me the driver took it for a redelivery to my old address. I now have to wait an hour and a half for the driver to return to the office. These idiots didn't read the notification that I was picking up, and sent it out for delivery instead. They told me it was my own fault and that I "definitely requested delivery, not pickup."Your own notification system says otherwise...#illiterate #incompetent
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November 2019 by Knot Sea N S.
Our normal delivery lady usually does a great job, but whenever she is off and a substitute fills in we lose packages. Just happened for a 7th time in the last two years. Funny thing is our mail boxes are spread far apart, we are on a private road, and have zero crime. It shows the small package worth $70 was delivered but it wasn't. I couldn't get through by calling the Pinckney USPS so I went in to discuss. I was very nice in explaining how I didn't get the package and was pretty much told oh well or i need to contact the sender. How is it the senders fault? I paid to have USPS deliver it and they failed for a 7th time. Luckily I've been blessed and money isn't an issue so from now on I will pay more and require senders to send their product by UPS or Fedex as I've NEVER had an issue with them.
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October 2019 by Kristen D.
Pinckney Post Office is the worse post office I've ever had to deal with. I had 4 packages from Amazon "delivered" on Sunday Oct. 27 at 2:07. I never received any packages. I thought maybe perhaps they delivered to a neighbor. I haven't had anything from any neighbor appear. I called Monday morning shortly after they opened at 9:30am. The phone just rang and rang. Nobody ever answered. I continuously tried getting through for the next hour. Still nobody answered. Finally someone answered very abruptly. I was trying to explain to this customer service rep what happened and she cut me off in the middle and asked for the tracking number. She put me on hold for 11:45 minutes. I would've hung up but fearful of going through the same thing. She came back on the line and said the computer was down and she took my name and number and said she'd have the carrier look into this. It is 3:30 in the afternoon and still haven't heard anything. I tried calling again with the same outcome. Only this time after I let it ring for 5 minutes it ended up hanging up on me. I'm very disappointed in the post office and how unhelpful they have been!!!
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May 2019 by Laura A.
Consistently getting notifications that my packages have been delivered, only to have no package delivered. It might show up in a few days, it might not. When you call or go down there in person you might be greeted by someone who can help, or you might feel like you have terribly inconvenienced someone who had far better things to do than help you find your missing package. We have mail missing on a regular basis and apparently this is just how it works in this town. Maybe I'll get a PO box down at the Hamburg post office because I wind up driving down there to send out packages anyway since they seem to be able to do it with fewer problems.
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October 2018 by Kylan Dorner
I got taken to jail because these people failed to deliver my court paperwork, not only this but i have received my neighbor's child custody documents for some odd reason which screwed him over and made him miss a court date too, they have not o ly lost multiple packages of mine but numerous important financial and legal documents as well. I have never in my life seen such a lack of competence in my entire life. They have cost me upwards of 1000 dollars in late fees or something or another due to all of this im am done and will be filing a complaint against them.
