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January 2024 by Chuck Poat
I was in town on a short vacation. The battery in my truck died. They replaced it in no time at all. I was dreading losing play day getting the truck taken care of. Not to worry. They were done before the coffee even cooled off.
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December 2023 by Alicia Curto
I was in an accident and the passenger side of my jeep was in pretty bad shape. I brought it to the shop and John worked with my insurance (who did NOT make the process easy for any of us). John negotiated with them, as frustrating as I’m sure it was. They did a fantastic job fixing my jeep. I didn’t purchase the jeep there, but I will purchase my next vehicle from Northern Auto. They’ve always been good to me.
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October 2023 by Heidi Wright
Great guys here. Beautiful body work. Fair and honest.
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June 2023 by Misfit Pamela
Excellent service department.
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June 2023 by Nash Landsparger
Helpful technicians and quality work.
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July 2022 by Idowu Micah
Excellent service, customer-friendly staff, you get value for your money, it's a place to fix your Dodge, Ram, Jeep, and Chrysler if you find yourself around the Houghton area.
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June 2022 by Jessica Fontaine
I purchased a 2015 Chrysler Town and Country van. They sold me the van with bald tires, dirty interior, and did not do any maintenance to it. I had to have Fine Line Tire fix a few issues with the tires/brakes. I told them something wasn’t right but they said they looked at it. And then my hubby test drove it and told the guy to look it again. They never did. Of course sold me the van as is. So they wouldn’t have to cover anything. So with this being said, I will not do any more business with Northern Auto.
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October 2021 by Lisa Hoffman
They found the source of my oil leak, ordered the part, and repaired it all in a timely manner as well as referred me to an affordable local car rental company.
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September 2021 by Carmen Noonan
This place was incredibly helpful. We were traveling and a brake line broke, they went out of their way to help us get back on the road. I highly recommend them. Very professional, great customer service. Thank you John Ylitalo!!
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September 2021 by Craig Poshak
Very professional,customer service top notch!!