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December 2023 by Candace Harris
I’m very pleased to say an employee Shanell was very helpful in making sure my business was taking care of. Seeking knowledge from peers get me the answers I need. Kudos to worker who actually work???
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November 2023 by Herman Bryant
I have been with this institution for yrs. now. I was an original member with Motor City Credit Union. I have gotten loans thru MCCU before and no problem. I think only one loan with this establishment. So anyway I just applied for a loan to try to catch up on some bills. One particular bill was my DTE in which is why I needed this loan. The loan was way under what I had applied for in the past. So I applied mind you now, with my past loans I have never missed a payment with none of my loans with MCCU or CFCU. No hard feelings towards the Branch Mgt. But when I applied she told me someone will be giving me a call later on that day. No call so I said I'll give them a call until tomorrow morning nothing so I called couldn't get no one. So I waited, no call. So I said let me try one more time before driving to the Credit Union. So I was able to get through this time. She answered and said she is still waiting for one more person to make the final decision. And she will give me a call back. After just before closing time. I was denied my loan after two days of waiting for nothing. I couldn't believe it!! A very small loan never missed a payment with either Credit Union after yrs. Of being with them. I have referred a lot of people to them. I think I'm going to cut ties with them. And move on. # in shock!!
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September 2023 by alena mcnemamy
I applied for my second loan ever to the credit union it was over the Labor Day weekend so I know things can be kind of hectic during that weekend. I never received a call I had to call several times I received an approval when I finally got a hold of somebody after calling several times they said my check stub was not verifiable. I send another text Evan instead of somebody calling me and telling me I still was denied after getting approval letter. I had to call several times and I got the runaround. I was told there was delinquent marks on my credit report, which are not sure when I tried to explain that there’s something on that it’s been paid off I did not wanna hear it. I work somewhere where the board members come in and I definitely will be sharing this be sharing this experience with them very unprofessional, and I still haven’t gotten that one cough from the lady who is supposed to be handling the loan to say I wasn’t approved. I just kept getting that she’s out of the office and run around.I will be finishing up my loose ends with Christian financial and cutting ties and going somewhere else I cannot go somewhere where they are unprofessional and cannot give you the courtesy to call you. You have to get the runaround. This will be my last day with Christian financial after tying up my loose ends with them, and I will be sharing this information with the board members when I see them.
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July 2023 by Ramara Jackson
Shannell is awesome every time I go into the credit union. She is friendly & professional to the customers as well as her coworkers.
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July 2023 by Trevor P.
I applied for an RV loan and I'm not in their local area and they still gave me the loan! Thank you CFCU for answering my prayer about getting approved so my family can continue our love for the outdoors!!
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June 2023 by Mike G
Ignorant, arrogant workers who can’t do there job.
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June 2023 by Marvin D Crawford
It’s a bank. Where my neighbor cashes her check.
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May 2023 by Richard De Fauw
Shanell is absolutely terrific! She helped me greatly in fixing an account. She is a blessing and you should bank at Christian Financial H W!
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March 2023 by Jacqueline Jones
I went to the Credit Union last week on Wednesday and was approved for a loan on Saturday. The loan officer was very courteous, helpful and knowledgeable. This was my second loan with them in 5 years.
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January 2023 by Rio Lackey
Useless located in Harper Hood a ghetto city Worst city in America winner.
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November 2022 by Tam
Went to this location and had a excellent experience with Ladonna. She’s absolutely amazing and made everything easy. Highly recommend.
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August 2022 by Robert Michels
You have phone numbers that are disconnected.How can that be.
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July 2022 by DC Campbell
This review is for one of there employees, she was very rude, never had no problems with the other employees, I hate writing bad reviews, I don’t know if she be having bad days or what, but she needs a class in customer appreciation, all other employees treat me with respect as I give respect, I don’t know maybe she’s having man problems or something, whoever reads this just know this is for one employee only, I give the others who waited on me 5STARS⭐️
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May 2022 by James Franco
Most of the times the atm won’t accept cash. Then why does it take so LONG to give you back your atm card, I’ve almost walked off without mine a few times!!!!
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May 2022 by Boldog Ballena
The drive-through is a nightmare. The customer service is usually lacking. Just go to the main branch unless absolutely necessary.
