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January 2024 by Charmine Simpson
Always friendly and helpful team members at this store and so respectful I just love them
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November 2023 by DJ Culinary
It literally shouldn’t take 12 hours to get a prescription filled… then the staff is completely incompetent!!! Total idiots!! Please I’m telling you for your own sanity go somewhere else .. Just don’t go here!!! Pharmacist is a complete coward will argue with a woman and disrespect her but will hang up when a man calls and gets back with him.. real tough my man! All in all I will never use this pharmacy again!
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September 2023 by gabrielle walker
I would really hate if I was an elderly person that needed an important prescription that was dire for my health . They literally never answer the phone no matter how many times you call. I’ve been calling for the past 2 days with no answer at all , the first day I called they hung right up after being on hold for 20 minutes. If you need your prescription sent to a cvs don’t let it be this one .
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August 2023 by Eric Rodgers
Never open on time and close a hour early
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July 2023 by Alta House
Rude pharmacist hope I can switch back to Walgreens. CVS Pharmacy all rude and didn't give me call that refills were ready...why because they Are NOT Ready..
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July 2023 by LSR
I've noticed all city CVS stores in/near Detroit do not have the polished exterior and interior feel. The store manager or Regional FM needs to ensure it's happening i.e. landscaping, trash/debris removed. The store in Harper Woods has weeds in the flower bed and the grass is or lack thereof is full of weeds. Keep the stores clean and stop lowering standards of such stores.
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June 2023 by Lisa Bannerman
Yes siree I came in today and I witnessed fantasia briefly assisting Jessica with the pay rent option here at the office she was on point had it hands down once again the store manager and Jessica did a great job
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April 2023 by Sumayyiah Al-kasid
Hours are wrong they stated they close at 10 pm but when i got there 9:37 it was closed like security gate was up
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April 2023 by Tim Owens
worst drive thru service ever ??
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January 2023 by Christopher Bussell
Security cameras displays from year 2020- year 2021 items stolen by 2-3 African American males who then ran to 18550 Woodland St, Harper Woods, MI 48225 and the residence beside 18558 Woodland St, Harper Woods, MI 48225The black family housing the thieves stole >$140,000.00, military backpack, cleats football, basketball shoe, clothing, marijuana, and miscellaneous items between bags. That’s not a gift to have items used as leverage and haven’t returned nor didn’t CVS reimbursed for the theft.
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January 2023 by Delores Johnson
Waiting on script for 4 days call store waited on hold 30mins still no answer next day on hold 20mins still no answer
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August 2022 by Imani
Demesha(stated she was the manager today on the phone at 1:26) very rude and dismissive. Poor customer service.I have been calling this location for over a week and a half. They restricted my prescription so that I cannot refill it as opposed to other locations allowing me to do this in the past three years. This is the first time I’ve had a prescription field and since this location those the the fact that I was taking care of the ill relative in this area during the time with my prescription refill. No one answers the phone no response to voicemails even if you use the prescribe realize. I will be reaching out to corporate as soon as possible. If you do not know who you’re on the phone with or who you’re doing this with you should always up all the same standards exceptional customer service.
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August 2022 by Shawn Allen
Very slow and lazy hate this place
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December 2021 by Bostody Hopkin
Don't answer the phone. Tried to get a prescription for my baby. Even in store there's no one there. Better off using the self check out
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October 2021 by earth 007
Not ready at pick up time to slow
