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February 2023 by Jay N.
Harrison Twp Kroger..last resort for me. This place is borderline disgusting. Maybe have some one grabbing carts and running a broom through the store periodically. The produce section looks like it was stocked once and left for dead the rest of the day. The rest of the store isn't much better. Not sure who's in charge of hiring or if they got a lab in the back where they recharge the zombies and put em back on the floor but it's pretty difficult watching the staff doing the bare minimum shuffling around. This Kroger is old, outdated, not clean, poorly staffed and the prices are ridiculous. Kroger needs to find a new spot and build a new facility along with a gas station and re-staff the store top to bottom.
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January 2023 by Cosimo D.
Wow, the produce an overall selection has improved over the years, the absent minded and flat out rude employees have not.It is rare that I use a check out person or have a bagger assist me, but today I used them both so that I could exit expeditiously. Both the bagger and the cashier ignored me until asking for payment, continuing their private conversation in front of me, without addressing me whatsoever until money was due. Just outrageously, rude and obnoxious.The only employee who showed me any courtesy, is a tall fellow, named Rob. I am not 100% sure what his position is, but he is always pleasant and exceedingly well at helping when I need it. He's been here for years, and if I were management I'd be doing all I can to get more employees like this gentlemen, who go out of their way to ensure I'm greeted with a friendly "hello" and check to see if I need assistance.
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December 2022 by Shawn S.
The amount of flavor in this lil' package should be recognized. This dip is so good with bread, crackers, tortilla chips, etc. I'm not a fan of Greek yogurt but everything is blended well! Try ittttttt!
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May 2022 by Aleana W.
This is not one of my regular Kroger's but when visiting my parents I always pop in to check the clearance sections of the store. I used to live in the area over 15 years ago and sadly the store hasn't changed or been updated in all those years. This store is very small and outdated. While the employees and managers are very friendly and welcoming I feel like the store needs a complete facelift physically. I am pleased to say that on every visit I score some kind of clearance item at a deep discount. For that reason I will continue to stop in and see what I can score for cheap, whenever I pass it.
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August 2021 by Diane M.
Poorly managed location. Bottle return room is closed for no reason at least once a week.
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July 2021 by Pamela C.
I run in here cause it's close - but why are the parking lots and stores "trashed" in this area??? Makes me want to drive further out. Idk why the parking lots r so dirty - not inviting at all:(
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July 2021 by D W Z.
Watch your receipt. Or, better yet watch the checkout screen. I went to the website this morning, signed in and checked those items on sale that I wanted. Skippy peanut butter was on sale with a digital coupon for $1.49. On the screen it cane up at $2.49. I pointed this out to the cashier. She said once I hit the pay button, I would receive the discount. Nope! She stood there and watched me. She had to manually enter the discount after going down the aisle to double check the price. Age we in the digital age? Second time this week I went in to get Kroger brand english muffins. Both times, the shelves were completely empty. Tried to buy plain Fage yogurt. None on the shelves. KROGER SUCKS
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November 2020 by Kristine Korpal
Been going here for 21 years. Love the sales, And familiar staff here.
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September 2020 by David S.
Store and parking lot is filthy. Shelves empty hardly any products. Staff is non responsive- gallon of milk laid spilling on the floor for 15 minutes- when I told the cashier she didn't even comment. I won't shop here again. I have switched to Value Center Market on Harper - it's a wonderful experience and pleasure to shop.
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June 2020 by Shane Gianino
Moldy fruit & vegetables area consistent thing here. Ever hear of Quality or Freshness checks?
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June 2020 by Evi Szabo
very clean and great service
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April 2020 by Kevin J.
This is a pretty decent Kroger and they've pretty much got Harrison Township on lock. I swear, once you get a little south of here the Krogers are almost built on top of each other, sometimes less than a mile apart. I don't know why that would figure into Yelp reviews but it's annoying. This Kroger, however, has more of a sense of place as pretty much the only grocery store in Harrison Township. This Kroger isn't overwhelmingly huge like the monstrosity over on 13 Mile just east of Little Mack, which seems to be trying to equal the Meijer across the street in size even though it lacks many of the sections. They really crank up the a/c there when it might not even be that hot either. This Crocker boulevard Kroger doesn't make the same mistake and I'm grateful for that. This is a pretty standard grocery store with all the basic staples. There's usually barely any wait for the self check-outs, too, at least during the odd hours when I pop in. As I write this we're in the midst of the Great Lockdown for the coronavirus pandemic and this Kroger has adjusted. All the employees were masked up, though I barely saw any gloves. And the aisles have all been labelled as one way on the floor at either end to help maintain a social distancing of at least six feet. I goofed a couple times on this as it's something new and I wasn't wearing my glasses as my mask tends to fog them up. I'll know better next time but they could use signs higher up, too. Or maybe I missed those as well... They looked pretty stocked up last week, even in the paper goods aisle. We're good on toilet paper here but I did forget to grab some paper towels. Still got a stack of napkins at home, though, so I guess there's no need to hoard. Times...
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April 2020 by Sandi M.
Ordered items online and this is my designated time to pick up. Easy-to-use app. Received confirmation as to the time to pick up food items pull in space and phoned the number. Five minutes later my items appeared they put them in the back of my car and I drove off.
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March 2020 by Paul Travis
Good local store. Good helpful workers.
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January 2020 by Jennifer W.
Worst kroger I've ever been to, not even just in the area. The worst period. I just used the uscan checkout while the employee played on her cell phone. Then i asked who her manager was and it was a lady standing right next to her. Karin with an I that is. I asked her why she was okay with this. She told me she yells at them her whole 8 hour shift to put their phones away. So i asked if they respected her, she immediately got annoyed, roles her eyes at me, told me "what do you want me say here" continues to tell me it was my fault for not asking them to check me out. Continued to roll her eyes at me, sarcastically told me she was sorry i had such a bad day. I didn't have a bad day at all. Continued to thank me for ruining her day. Refused to give me her managers names, told me she was punching out so she didn't have to deal with this anymore. Punched the clock and threw her hands up in the air and told me I'm out of here and thanked me again for ruining her night. I told she she is the only one that can let someone ruin her day, i also told her she was part of the problem as to why customer service is so poor and people treat each other so poorly. I wasn't rude when i started talking to her. I also told the girl working the uscan that i don't blame her, it is obvious that it is acceptable by her manager. The produce at this location is always empty or rotten. The workers talk about how bad it sucks to work there in the isles. Poor management leads to a poor work environment which leads to unhappy employees. This is not the 1st time I've had to deal with rude workers. I asked the lady to please open an register for me last time i was in there late and she was disgusted that she had to work, rolled her eyes and wouldn't speak to me the whole time she rang me up. She gave me dirty looks until i called her out on it, then she was overly nice in a sarcastic manner. The sad thing is, these are all older adult ladies. No wonder the younger employees have no respect for them. Really sad to see how miserable people are and how little pride people have in their jobs these days.
