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June 2023 by Blake Ketner
I've used this union over three years--not anymore! I get treated with disrespect because I had a large check to deposit, then it's put into the wrong account. Then charged me a $7.50 service charge because I didn't "use my account enough last month."Over the course of these years I've deposited a lot of money. I've taken out several loans, but one single month I didn't use it enough they slam me with a fee.It's ok I'll take all my money elsewhere, instead of a place with endless service fees for "being a member."
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April 2023 by Gary Norton
My brother's wife passed away and they had a loan we went in there Monday morning 9am the March 26th not a person in there I tried to pay there loan off for my brother and they told that was not possible they refused the money to pay off the loan I that loan is free now
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February 2023 by SHAWNA BROWN
Nothing but issues with this branch
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December 2022 by Suzy Pos
My husband and I have been trying to sell our home we own and needed to do a home equity loan and take money from our house to buy another property. We have been working with Dallas Gerow and it has gone very smoothly and just signed the paperwork finalizing and will receive the monies in a week.. getting it the day we close. They are helping us with the wire transfer in order to get it to the title company on the other property that day. They are very much appreciated and thank them for a fast response in making our dreams come true.
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September 2022 by Dennis Flores
People working there are awesome ?
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August 2022 by Ashley Crafton
This CU is god awful. I had the unfortunate experience of having an account with them for years. I could not believe the amount of times I had issues with them and they were never resolved unless it was at my expense. The coupe de grace was when I had PAID to have a skip a pay on my loan during the first couple months of Covid. The woman I worked with, Sue, did not perform her job correctly and document the skip. Instead, it hit my credit report for missed payments. Then she refused to fix any of it. They also started my car loan on an auto pull 4 days outside of my grace period and it went like that for 8 months before anything was done about it. So pretty much none of the payments for 8 months were going to principal and I was accruing late charges. Sure, partially my fault because I wasn’t hawking my bank statements but good grief. Way to capitalize. The issues just went on and on, I wouldn’t suggest anyone bank with this awful institution. I payed off my loans and closed that account asap!
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June 2022 by Ashley Harrington
This CU is god awful. I had the unfortunate experience of having an account with them for years. I could not believe the amount of times I had issues with them and they were never resolved unless it was at my expense. The coupe de grace was when I had PAID to have a skip a pay on my loan during the first couple months of Covid. The woman I worked with, Sue, did not perform her job correctly and document the skip. Instead, it hit my credit report for missed payments. Then she refused to fix any of it. They also started my car loan on an auto pull 4 days outside of my grace period and it went like that for 8 months before anything was done about it. So pretty much none of the payments for 8 months were going to principal and I was accruing late charges. Sure, partially my fault because I wasn’t hawking my bank statements but good grief. Way to capitalize. The issues just went on and on, I wouldn’t suggest anyone bank with this awful institution. I payed off my loans and closed that account asap!
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April 2022 by Rhonda Bauman
Great all and all, Wonderful customer service, always a helpful hello with a smile.
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December 2021 by Kevin A Charron
I've done my banking at Members First for well over 15 years....the people at Members First are always courteous, helpful and polite...Thank you
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October 2021 by Robert Barkoltz
THEY ALSO REFUSED ME SERVICE PLACE IS RUDE! They are also thieves Put on Facebook and share
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October 2021 by Shayne Gaines
Lady Very rude Refused my Check DON'T OPEN ACCOUNT HERE!! Put on Facebook and share
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October 2021 by Shane G
DON'T OPEN ACCOUNT HERE!! THEY REFUSE SERVICE
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October 2021 by Chad Esckilson
The credit union as a whole was good to me. But!!! The manager at the Harrison branch is a very rude person. I will be closing my account and moving on! Uncalled for rudeness! Total disrespect is all I feel when she’s working.
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October 2021 by Lary Goldman
If this is a CO/OP credit union why do charge a fee to use your ATM from other CO/OP credit unions?
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May 2021 by RaMill83 #MichiGoonie
Used to be a really good bank, now they come off as more rude and heartless. I've had nothing but issues from them this year. Even applied for a life happens loan and was told they would get back to me by the end of the day, thats was a week ago. Its pretty sad that i have so many issue with my credit union but go down to a bank that aint even mine and they help me faster smh.