-
March 2024 by Elisa Stuart
Great store,a little bit of everything.
-
March 2024 by Martha Tapp
We purchased most of our building materials from here while building our house. We bought 3 sets of French door's. One set the door started rotting on the bottom. John came out,said he will call factory rep. The rep came out and said it was under warranty. This all started October 18th. The door is in from the manufacturer, but we are still waiting for them to replace it after 5 months. Numerous calls, they say will be out this week. No call, no show. Nobody seems to care and they definatatly don't communicate with you.
-
October 2023 by d Cochrane
I wasn't pleased that the amount for putting in my window was a little less than the window itself. The price for installation was too much. When the window finally was put in, the 2 workers had to leave for an hour because they forgot something. Trying to work with the company wasn't any better. They make you feel as if they're doing you a favor instead of remembering that you are the paying customer. Unfortunately, they have a monopoly in this area and the customers haven't other choices.
-
September 2023 by david cabala
The staff is very friendly and helpful.
-
August 2023 by David Gamalski
I bought 51 bundles of shingles from Northeastern Window and Door through a local roofer. As it turns out we only needed 46, we had 5 bundles left over. Todd one of the managers at Northeastern refused to let me return them for credit. He said I would have to return them to the roofer, the roofer would have to take them in, they would then give credit to the roofer, then the roofer would have to pay me. I paid for 51 bundles in my roofing quote, there is no good reason why I should not have been able to return them and get a credit on my credit card. My roofer agreed that the shingles were mine to do as I pleased; keep or return. The bottom line is that Northeastern simply does not want to give me a refund - I would not recommend Northeastern for any purchases - roofing or otherwise.
-
August 2023 by David G.
I bought 51 bundles of shingles from Northeastern Window and Door through a local roofer. As it turns out we only needed 46, we had 5 bundles left over. Todd one of the managers at Northeastern refused to let me return them for credit. He said I would have to return them to the roofer, the roofer would have to take them in, they would then give credit to the roofer, then the roofer would have to pay me. I paid for 51 bundles in my roofing quote, there is no good reason why I should not have been able to return them and get a credit on my credit card. My roofer agreed that the shingles were mine to do as I pleased; keep or return. The bottom line is that Northeastern simply does not want to give me a refund - I would not recommend Northeastern for any purchases - roofing or otherwise; unscrupulous....
-
July 2023 by Jacki Gonterman
Placed an order for composition decking , received quote, delivery date process was very smooth. Will shop here again. Wonderful customer service.
-
July 2023 by My adventure vids
Awesome staff and always have what you need
-
May 2023 by Timothy Leske
Nice place to get what u need for your DYI projects. Friendly and helpful staff.
-
March 2023 by Joe Schroeder
Great experience every time I've been there great experience every time I have been there.
-
December 2022 by Cindi Mitten
Good hometown hardware store with very friendly staff ?
-
December 2022 by Andy Lyke
Had what I needed, for a good price. Customer service is great here.
-
September 2022 by Janet Lozon
Just had our new garage doors installed. What a great experience! From purchasing to installation a very professional job! Kudos to all!
-
August 2022 by Timothy Claseman
I'm a handicap walker with limited mobility. The counter ladies will actually search the store for what I am looking for. Can't say so for the men. To them I seem to be a hassel. Nonetheless, I will return out of necessity. There seems to be a fair selection of items.
-
August 2022 by jkagen69
One awesome place and the employees are spectacular in what they do up there. ?️?