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February 2025 by Eva Marie
Numerous times of personal information being lost. They said it was uploaded but they weren't able to find. Happened locally and with Cleveland.
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August 2024 by Amy Vance
While I would like to note every single person I have encountered is very kind and helpful, I'd like to give a special shout out to Trina. She always goes above and beyond and is exceptionally friendly and truly gets to know the people coming in the branch. I recently got a new job that banks with 5/3 and she has helped make the transition to my new store a great one by being so helpful and kind.
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August 2024 by Lee
Called to see if I had an account there. The lady who answered was rude and no help. Definitely sounded like she didn’t want to be working. (So glad I don’t bank there anymore) Ended up calling the branch in Florida where I opened the acct originally. Should’ve just called there first because they were able to help me out without having to jump through hoops.
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July 2023 by Roy Wilson
Convenient and ATM gave a choice of denominations.
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November 2021 by alexis ortiz
Fifth third bank is the worst I can't access my money, they charge to cash a check, something is never right.
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June 2018 by Steve Heykoop
Great banking benefits, customer service agents are all extremely helpful and very nice.
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September 2017 by Mark Frazer
Good bank and awesome location.
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June 2013 by Jose Andaverde
Kept mixing up my balance.
