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March 2024 by Steven
Really not very good food and way too expensive for working-class people.
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March 2024 by Billie Lemere
Hart Location. Best experience Since App started acting up Laurie was Extremely Helpful. Ludington Store needs to send New hires (and current employees) to Hart to train Well.
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March 2024 by Sky Hobbs
WORST MCDONALD'S EVER. I live in Shelby so I have given this place many chances but they quite literally ALWAYS mess something up and take forever. You would think for as long as everything takes it would be right. The last time my boyfriend orders a double big Mac and the entire top bun was completely plain. Like the forgot an entire burger and all the toppings. I ordered a deluxe quarter pounder (with bacon) and it had none of the deluxe toppings. This was theist straw. I will drive the extra 10 mins each way!
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March 2024 by Thressa Miles
The Hart location has kids working there that are rude! I was missing some of my order and when I asked for the rest of it they got rude and just threw into a bag. The two people were Angel and Ruby, they should not be working where they are dealing with the customer!
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March 2024 by Brandon Whitmill
Been going to this McDonald's every now and then for the last 4 years and they have never got my order correct. They miss items and alot of the time only fill your fry box half of the way.
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February 2024 by Tony Fields
it was o k..... it is mc Donald'sfood is adaquate and
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February 2024 by Erika Eldredge
Absolute worst service. So slow. Placed a delivery order an hour later ended up having to pick it up myself only to find out it wasn’t ready and they needed me to pull forward to wait another 15 minutes so half of the food was cold was half was piping hot and the majority of the ice in the drinks melted. They wouldn’t want to eat this stuff themselves so why on earth do they serve it?!
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February 2024 by Kathleen S
My experience was not good. The staff seemed like they were NOT on the same page when filling orders. ALL over the place. I ordered a 4 PC nugget. That's it. I waited 20 minutes.....and that doesn't include waiting at the counter to order.
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January 2024 by Teresa Pless Brandt
Service was very alow but order was correct and food was hot.
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January 2024 by Mark Ramthun
Can be hit or miss experiences, sometimes good, sometimes
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January 2024 by Carmelo Alvarez
Drive thru Line took 1 hour to get through - i was stuck in the middle with no common curiosity from anyone in the parking
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January 2024 by Barbara C. Mata
McDonald's in Hart was clean, and they were very prompt & friendly!
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January 2024 by Rusty Hoek
Sat in drive through line for 20 minutes before being told to wait in a parking spot for another 20 minutes for a chicken nugget meal. This is ridiculous at the least. Save your time and go elsewhere!
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January 2024 by Paul N
The Schulz family that owns this place does not care what product it produces. The orders are always made wrong, they are always understaffed, and you're almost always guaranteed to wait for for your order. The lack of other options in the area make it so they can produce sub par product and still make money. I'd head north or south for better options if I were you.
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December 2023 by Luola A.
First of all, we ordered four Happy meals and a big Mac then, waited 30 minutes for them when barely anyone was ordering . They only gave us three, so we went and got another. After that, we realized they gave us a cheeseburger in a hamburger wrapper (we ordered a hamburger) so we peeled the cheese off. Then, we realized that they forgot ALL of our drinks, we went and got those and realized they gave us the wrong ones. We started eating and my little sister realized they didn't give us any of the sauces we asked for. My little sister loves to be nice so she smiled at the girl and said thank you and got THE DIRTIEST LOOK. Food was normal except one dude HAD to call the cops because something about "this is so disgusting that you allow this on the food! I went straight to the police. You should be shut down, I need a refund." I would recommend literally ANY other McDonald's.