-
September 2023 by Bree Pizano
My husband and I were traveling around Lake Michigan when our car broke down. The tow truck driver gave us a couple of options and we went with Paul's. Our breakdown was on a Sunday when no shops were open. So we dropped the car off Sunday evening. They made time to look at the car on Monday. On Tuesday morning, I was told to expect the car to be ready by late Wednesday. Then I get a call in the afternoon that it was ready! When we went to pick up the car, Joe was there and explained the repair and the warrantee that came with the part. He recommended that we take the car out for a drive to make sure all was in order and then provided his personal cell number to let him know how it went. Our vehicle is a BMW and you never know who is capable of doing the repairs and if parts will be immediately available. We are so grateful to Gloria (the service writer who was so gracious every time I called for an update), Joe, (the owner who was very accommodating and empathetic) as well as the mechanic who did the actual work (thank you! I wish I knew your name!). I am so glad we landed at their shop! If I were a local, Paul's would be my go-to place!
-
July 2023 by Molly Rivera
My Jeep wrangler’s clutch went out on the dunes and I called around to local places hoping to find one that could get me in as soon as possible since I’m not from around here and was about to go on a summer road trip with my Jeep. I called Paul’s auto & tire that afternoon and spoke with Joe and he (along with everyone else I spoke to) was extremely understanding and friendly. I explained my situation to him and that I needed a clutch repair and they got me in the next day and were very fair on pricing. I’m very thankful that I found these guys and would recommend them to anyone in my situation and anyone local.
-
July 2023 by Panda Araña
Had my bike towed and impounded a couple of weeks ago they helped a lot to be able to take my bike back home
-
February 2023 by Dave Skirmont
Excellent emergency service! Towed our truck to shop and fixed it very quickly very reasonable price. Will always call them 1st for needed auto repairs. Thank You!Services: Auto engine diagnostic
-
November 2022 by Jeff Swihart
They always treat me fairly and honestly everytime I've been there!!
-
November 2022 by Katelyn Priestley
Firs i would like to say this is not to bash anyone they are all very nice people but I have brought my car there twice for a noise i was hearing when going over a bump was told it was my sway bar so had him fixed that picked it up on a Thursday brought it back Friday bc it was not fixed the clunking was still there so they “tightened then bc they got lose “ I spent 400 dollars it was fine for a couple weeks but then came back but worse then i went back for an oil change and full inspection bc i was planning to go on a vacation so i needed my car to be ready was told my serpentine belt needed to be replaced. He replaced that and a couple other things only charge me for my serpentine belt which was very nice. Replace my gas cap. bc it was causing the engine light to come on, put in new ball joints he said he fixed it all up and all i needed were tires well it wasn’t fixed so i have someone drive it and he said sounds like my sway bar the ones they fixed twice already he ordered them like two-three weeks and still doesn’t have my parts? I took it to another shop and was told my sway bar links are fine and it’s probably a strut and my brakes which Dennis had told me my breaks where fine and all i needed where tired after i spent almost 800 to get it “fixed” the second time im a little upset bc i love my car i drive it every day and its a little upsetting when its not being fixed and im being charged for something that isnt being fixed my car should not be as bad as it with the amount of money i have put into itServices: Vehicle safety inspection
-
October 2022 by E Lee Hammontree
Expected wait time, expected charge for tire slow leak repair. Not sure what actual issue was. No ask no tell. Repair seems to be holding, but had to let out about 12lbs air to get recommended inflation. So we'll see...
-
September 2022 by 121 Boston St
Dennis is my go-to mechanic. Which is sort of saying a lot because I live about 900 miles away on the East Coast.But every summer I drive my 25 year old truck with 275K miles to Michigan to hang out for a month.And every time I do I make sure to drop it off with Dennis.He's fast. He's reliable. He's fair. He's got great recommendations for parts. And he really knows his stuff. He has always fixed anything that needs to be fixed. And he's always looking out for potential issues and taking care of them before they become a problem down the roadThe work has been so good, that I've since recommended him to my girlfriend's sister, her parents, and some of their cousins. And every one of them has been just as happy with Dennis' work.If you're looking for a mechanic, Dennis is the real deal. And the fact that my 25 year old truck with 275K miles on it can make a 900 mile trip every summer proves it.
-
September 2022 by Carol Neal
Honest, friendly and knowledgeable. They treat their customers fairly. I will return and have told friends to go there for car service.
-
September 2022 by Diane K
Great price on propane fill up. Better than TSC for now. ?
-
August 2022 by Laurence Cooper
I had my clutch fail me while I was on vacation in Silver Lake and Dennis took great care of my car! Very reasonably priced and fast turn around time. Always pleasant to talk with on the phone and great communication. I just wish his shop was closer to where I live because I would take the rest of my cars to him!
-
August 2022 by KW Dragon
While moving in a 26' UHaul truck, we bent a rim and deflated a rear tire in Indian River, just off I-75 at about 5:30 pm. We needed emergency road service. It took UHaul more than an hour to find someone willing to come help us. That vendor was Paul's. Dave drove all the way from Hart with two big truck tires in his tow truck. I was panicked over the extensive wait, and Paul called me to explain their location and the situation. He double-checked that we were in a safe location, and assured me that I could call him back anytime in the night if I had a question. Dave arrived about 11 pm. He had both back tires changed in no time. He was friendly, professional and efficient, even though he himself had been on the road for four hours and had a four-hour trip back home. I can't say enough good things about these folks. I am thankful that UHaul has them on call.Service: Tires
-
August 2022 by Emily Faye
Paul’s came very highly recommended to me and did not disappoint! As a woman i’ve had my fair share of horrible misogynistic experiences at the mechanic and Paul’s was the kind, efficient and thorough mechanic of my dreams!
-
June 2022 by Brynn M
Dennis is the best. Did a great job on my Jeep for a reasonable price. Wonderful customer service.
-
February 2022 by DM international
THESE GUYS WILL RIP YOU OFF!!! STAY AWAY!! THEY DESERVE 0 STARTS. JUST LYING FROM THE START. They quoted as $125 per hour. Then they sent an invoice for $150 per hour. When I asked why they said the guy that quoted me, was not suppose to quote me at all. The next conversation he said that the same guy that quoted me was his boss. Do not let them work on your vehicle until you get a written estimate.Service: General repairs & maintenance
