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December 2023 by Mike J.
Took my 2003 Ford escape in for a vibration issue, told them to only fix vibration issue, which they ultimately did, but got a quote for $2300 to fix the brakes (claimed only 5% left), calipers, brake lines ball joints and a couple more problems. I always do my brakes, check everything for wear and tear, etc. Once I got the car home, took the wheels off, checked everything they said was bad, found it ALL to be in perfect condition with 95% brakes left. Needless to say, this place tried scamming me out of money not needed spent. I called and they laughed at me and said, at least you got a free inspection. I will never trust this place again, nor should anyone else.
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October 2023 by Christopher H.
I use to go to this location regularly for tire repair and alignment wok. Sadly this store has gone to hell. The sales staff is rude. They don't act like they want your business until they know that are going to get a sale from you. They tried to charge me $60 just to put a tire on the rim. I didn't need the the bead seated or it balanced. I had this done in the past for $10. Another time I went in for an alignment after I had installed a set of adjustable rear control arms on my car. I informed the salesmen that I had added the adjustable parts on the car. I waited for the job to be completed at the Tim Hortons next door. I waited there for an hour before they even took the car in fur the job. After a 15 minute of them having the car in the shop they pulled it back out. I then received a text saying it was ready to go. I headed back and and was told that he couldn't do the rear because the factory parts do not allow for adjustment. He never looked at the rear end and never read the note stating that I installed "Adjustable" rear upper control arms. Last thing is that this store only cares about its "Drop Off and Scheduled" customers only. They do not care about emergency repairs anymore. 20 years ago this was top priority as these are people that you wanted to come back and buy a new or full set of tires from. I was told it would take 3 days to put a patch-plug in moms tire. I wish I could give them zero stars but I can't. You will get better treatment from Brighton, Howell or Fenton vs the Hartland location.
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September 2023 by Kim Barthlow
Went in for tires and a noise my car was making. John and Joe were super helpful at the counter they got me in quick and John had his tech Ted look at my car and he assured me nothing was wrong (thanks Ted). I'm so glad they are honest here because most places would have taken advantage of my situation! Thanks, guys at the Hartland location! The noise is gone and the tires are great ?
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September 2023 by Steven Hatfield
Good prices on tires but the salesmen are con men, they told me i needed a whole alignment cause my car was was way out of alignment and wanted to charge me 139.99 more so i took it to roys in howell to have it double checked and they said i didnt need any kind of alignment what so ever
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September 2023 by Alice Williams
Definitely don't come here if you're a woman. I bought a used car and my stepdad took it in for an alignment and they didn't mention anything that needed fixing. I took it in myself a few weeks after for another alignment and they told me I desperately needed new tie rods and control arms and quoted me "AT LEAST" 1500 dollars for that, also for me to get everything in my suspension fixed, and that the tires I bought from a used tires place were faulty and that I should buy their tires. I drove out to a mechanic friend of mine at another belle tire and found out my suspension is 100% fine, and I only needed control arms (at least that wasn't a lie). Guess what I also found out? My tires were fine. What aggravated me the most was that my subframe is almost completely rusted out which is a HUGE SAFETY HAZARD. Even if they couldn't fix it, any DECENT mechanic would have informed me of that IMMEDIATELY. I don't know how they would even expect to fix the control arms if the frame they attach to would crumble away if they removed the current ones. The mechanics here clearly prioritize scamming people than having their customers drive safely.
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September 2023 by Jon
Good work,Always try to get it done as fast as possible. There is usually a wating timeof a few hours for small repairs But everything is done in a timely manner with customers and an out all day
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September 2023 by Kyle Coleman
Have had good interactions with Belle Tire in the past. This one seems to be lacking some customer service. Walked into this Hartland Location this afternoon, was 4 minutes to even be addressed by their counter staff. I was the only one in line. They were debating on lane departure sensors for Fords.When I was addressed I was informed it would be 2-3 hours to patch a tire.If you need a tire patched or plugged, use their free air in the back (if it’s working) to fill your tire and take it else where.
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September 2023 by Jeff Keizer
Told me it takes 1.5 hours to patch a tire, when I told him I could do it in 15 minutes he said why don’t you do it yourself and hung up like a little girl. Talk about customer service. This is why big shops suck
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August 2023 by Gary Egeland
Normally very good, however today I took a tire from a car that I bought all 4 tires from which had a rim leak (and stem). I wanted them to put it on another rim that I cleaned up. The informed me it's to old and they wouldn't do it. Said I should fill it with Fix-a-flat or go to a "Ma & Pa shop"I and My family has spent thousands at the Hartland location in repairs, I always purchased my replacement tires here. I would have thought they could have tried to help. Guess I'll find a new MA & PA shop to get my work done and tires.
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July 2023 by Teufel H.
I went into this store to get three tires mounted on my Dodge Charger. I dealt with Mike Hewitt. He was no non sense and able to take care of me in a decent amount of time. They were pretty busy but I was still done within a couple hours. He charged me less than I was quoted which was nice. Thanks Mike!
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July 2023 by Shannon Bergtold
Today Joe was a huge help. I needed 4 new tires before this weekend. They didn’t have any more appointments and tires were not in stock. He did a few things and got me in and the tires from another place to get them on for me within just a couple hours. He helped lessen all the stress I had trying to get into other places before the weekend. Thank you, Joe!
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July 2023 by William Sabat
This is the best tire store in the state of Michigan. They fixed a flat tire for my friend and did a super job. I will recommend this store to my friends
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July 2023 by Daniel Stoscup
Tried to buy new tires here, but was ignored by 4 front desk staff.
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June 2023 by Jeff C.
Last week, I had a screw in my tire, I do leave for work at 6:20 in the morning, knowing I would have to wait until the Hartland store would not open until 8 am, which is on my way to my office. So I sat in the parking lot from 6:30 until 8 am until they opened. Talking to the Assistant Manager he stated he could not repair the tire until 3 pm that day, not acceptable and he appeared really not to care. Aired up the tire and called the White Lake store, Talked to Bruce there, he said no problem, bring it in! Having to backtrack 14 miles and being waited on and quickly getting the tire repaired. Excellent customer service Bruce and Hartland Belle Tire just lost out on a 1000.00 sale of new tires. Hartland you suck. Never again will I step into that store. No urgency on their behalf to get me back on the road
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June 2023 by Joe Meszaros
Awesome crew! Fast, professional and hard working. Clean and comfortable lounge too.Thanks again guys!
