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February 2022 by J K.
Absolutely terrible. So I needed my account #'s. Teller explained I was not on MY accounts, Even though I have had these accounts for 20+ years. AND, they are in my name. Teller called a "supervisor" over to assit. This smug kid decided to explain that the accounts may not be linked to my user name, so they cannot give me any info. OMG, so so bad. THese are MY accounts, not PNC's. Ill be closing the accounts soon. TERRIBLE
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June 2017 by J B.
This is my local branch that I visit at least once a week for my business and personal accounts for the last five years. They are always professional, efficient and actually overly nice, so I can't imagine what this other person is talking about on here.....
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October 2015 by Mark D.
The customer service is very poor. They set me up with a direct deposit and sent my money from my check to someone else's account. They won't let me cash my work check because it is not assigned through there bank and instead I found chase bank was much better. This is a very fraudulent bank
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October 2015 by Aimee R.
I go to several PNC branches throughout Michigan. This one is the Worst. Horrific and I mean Horrific customer service. Especially from one particular teller. I've complained to corporate and they do NOTHING about it.
