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February 2024 by George and Michelle Taylor
The T-Mobile store figured out my sim error, fixed my issue nice and simply. Was not too busy in the store so it was very fast.
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February 2024 by Walter Ullrich
The gentleman at the store was very reasonable and helpful. Would definitely recommend to everyone around the area. Took his time to explain the plans to me along with providing very brief description of the promotion I would be qualifying for.
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January 2024 by Shawn Peterson
Excellent customer service, well respected staff.
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January 2024 by Tracy Starr
Very recommended this store A1 service.
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January 2024 by Tracci Starr
Switch over from Verizon and great service.
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January 2024 by Nan Peterson
Great employee in this store. Really helpful.
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January 2024 by Ally Riley
Do NOT get service with T mobile. They are horrible at trying to cancel. When you need a new phone they try to add a whole new line onto your phone plan to charge you even more money. We were just trying to help my grandma out with a new phone and they took ADVANTAGE of her. No one knows what they are doing. They send you in loops because everyone is too LAZY to do anything. T mobile is the WORST carrier to go through. DO NOT give T mobile your business. THEY ARE HORRIBLE
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January 2024 by Kat F
Well respected staffing. Thank you for being so patient.
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December 2023 by steven philion
EVEVERYONE! Beware of this place!!!. My wife had went into this place, asked to purchase a new phone, and surprisingly there was only one android phone forsale that happened to be $800 bucks... tell me this 9s the only phone in the entire phone store that he has... I highly doubt it... so I show up, upon request per the account , and I ask how much the phone costs, simply replied that the cheapest phone is $800. I said nope, wrap it up we will go to brighton t-mobile store.this place is a straight up scam. They will tell you they only have one expensive model available to manipulate you into purchasing there more expensive phones...this is highway robbery....Please share...
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November 2023 by kevin trenkle
Best T-Mobile in Livingston county, they provided me with good customer care and promotion.
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November 2023 by Joseph Lacelle
Went to get my new phone fixed guy refused cu z I bought it thru Brighton stone it was just a simple update stay away from this store they are useless they even sleep in the back room and lock the doors during usaieness hours
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October 2023 by Todd Brimer
Be very careful at the hartland store. They tried to lie to us about the plans on line.Run away as fast as you can from that store in hartland. This has been going on for years now it seems.
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September 2023 by Big Mike
Shady service here. Highly recommend skipping this store and visiting T- Mobile off Silver parkway in Fenton. Great help, always ready ?
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August 2023 by Danny Milutin
Had very good service excellent response i'm very happy
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May 2023 by Amanda McAuliffe
Do NOT go to this location. The guy who is always there working has a horrible personality/attitude and gives flawed and false information. We are being charged for extra stuff as of now, and our initial switch over was an awful sloppy process. We had to go back due to a broke phone and it seems it was an inconvenience that we were even there. I HATE this location. Worst experience ever. This place needs a new manager and staff, according to other reviews I read this has been going on for awhile. Shame on you T mobile for allowing this customer service etc to happen for so long. I was so disappointed when I walked in and saw him working. Please do something or find a NEW manager. I have much more I can say but I won't tie up this review but I need to speak to someone higher in this establishment.
