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November 2023 by ralph tieleman
I bought a 6 speed for my 1967 FLH . It has been great. I just ordered another 6 speed for my old ‘47 .
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October 2023 by Dave Theusen
Great company to deal with. The staff are very helpful and the quality of the products is terrific. If the products you're looking for are available from them don't go any place else. You won't be disappointed.
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August 2023 by MICHAEL WEATHERMAN
These are great people and company. Had a few hickups with incorret parts but JT came thought an found me a discontinued part for my OLD od6 and made thinks right. Thanks JT FOR HELPING ME!!!!!
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August 2023 by Vrbovej John
It is hard to get any help with their product here in Europe but they were very helpfull and ready to help though I was going to buy only very cheap part. Very quick email responses. I highly appreciate and gige 100%. Greetings from Prague and thank you for your assistance.
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July 2023 by Brad McAllister
Great info from the service team in selecting the correct transmission for my bike. I can't wait until it's installed and on the road.
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June 2023 by Ken Finchio
I expected so much more from this gear set. Very disappointed in it's lack of functionality. Down shifting to second is difficult, getting first is near impossible. The dog does not want to engage the gear without double clutching the transmission. No the clutch isn't dragging and yes the shifter pawl is centered over the pins in third gear. I was really looking forward to crisp clean shifts after replacing my worn out stock unit (90,000 miles) but was completely let down with this unit. Tech support wants to blame the cause on everything but their gear set. I physically observed the dog not engaging the gear. No support from Baker on this purchase. I completely rebuilt this bike from the frame up. All primary and clutch components, bearings and seals are brand new. Just bought a garbage gear set.
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May 2023 by John Anderson
Not only does Baker Drivetrain put out fantastic products, their customer service is 5 STAR!!! Never a doubt when dealing with this company! Thank you Baker Drivetrain!
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May 2023 by Rob Pierce
KP helped me out over the phone. Was spot on and got me situated. He went through my order. As always, I needed this part yesterday. He said let me call you back to check on the shipping and get it to them so it goes out tomorrow.Called me back and said, it’ll go out today. Made the pick up deadline. He hand delivered it to the shipping dept. got an email from shipping that it’s on the way.Couldn’t have been more helpful and taken care of things better
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May 2023 by Ted Grycel
I had a Ultima 6 speed gearbox, and decided to put a Baker builders kit into it with a N1 shift drum. It is awesome, so quiet, smooth and totally love the N1. Took just a bit to get used to, don't have to reach down to the shift lever anymore to find neutral. The Ultima gearset was real noisy, sometimes I didn't want to put it into 6th gear because the noise sounded like a jet engine whine and it made me nervous. The Baker gear set again is so quiet and smooth, best thing I ever did. You guys rock !!!
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May 2023 by Ron Fee
Great Customer Service! Talked to KP about a shifter paw issue and he answered my questions. Now I have a repair plan in place.Thanks KP!
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April 2023 by Jonathan Adams
They picked up the phone before it even rang! KP gave me more information than I knew to ask and helped make sure we were getting the right parts for the job. Thank you guys so much!
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February 2023 by Jonathon Stafford
Baker drivetrain bad@$$ customer service. Had a stud bolt snap on me during install on an attitude adjuster manual chain tensioner (can't have great bolts everytime). It happens. JT from Baker got me through the warranty process over email. They had me ship the adjuster up to their facility in Michigan, and once they received it, they shipped me a replacement with two day FedEx shipping. Came in clutch for sure. Thanks again Baker Drivetrain Team for coming through on that. Will most likely do their compensator in the future. ?
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February 2023 by Ernest Mcafee
Happy local dealer for Baker Drivetrain,Ernest McAfee Racing
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February 2023 by Ken C.
Lisa the owner made everything good with me, she called me and we set something up and it worked for the both of us.
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January 2023 by Colby Brewer
I have many motorcycle performance parts, and many experiences with vendors I recently sent my Baker Grudgebox in for inspection and any repairs required. The customer service i received prior to sending it and thru the process was without a doubt the best and most efficient Customer Service I have witnessed. Over the years I have dealt with Bakers Customer service many times for myself and on others behalf. I have always received great service. Baker Drivetrains Management and Personnel set the standard for exceptional customer service in my opinion
