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December 2023 by Amy Barnum
Scott has been very responsive and helpful with the process of getting used to my machine and equipment. Had an appt with him as it has not been going well for me.
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November 2023 by Kenneth Fields
Judy was very professional, knowledgeable, polite & friendly. I will definitely ask for her again. I highly recommend CareLink.
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November 2023 by D & T Rogers
Scott was great! He took time to give me all the information I needed to set up, use, and care for my CPAP machine.
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November 2023 by Gail Thompson
I am so glad I have people, ( Austin) who help me. She gives me support, listens,and helps me solve my problem. It is so helpful how she gives me hope, and cares (really cares) about my health and happiness.
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November 2023 by mary mccormick
Austin was very professional and very helpful. She answered all my questions and helped me understand all I needed to know.
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November 2023 by Megumi Moore
I had a great experience at Carelinc! Austin was friendly, professional and clearly knowledgeable. It put me at ease feeling like my health is in good hands.
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October 2023 by Tracy Hengesbach
I picked up all my paperwork from my old provider and brought it here myself in July. I was told I was set for getting supplies in late September. When I called, they said they need my prescription. I got that from my PCP in October and took it in person. I was then told they need the notes from my last visit with my PCP? I called last week and was told they need the certificate of medical need. When I told Drew that it is there, I took it myself in July, he pretty much said I was lying because "...most people don't do that..." and there is no way I ever had all that info in my hands. My bad for not making copies when I did have it, but what I have now is a mask cushion changing color due to extended use. I did find a way to get what I need, but I have to pay myself--no insurance.
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October 2023 by Donald Bowman
I went in for a mask fitting, for a CPAP machine, Scott took care of my situation, he showed me what was available, allowed me to try things on, and then sent me home with new equipment. Great experience.
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October 2023 by Eric
Helpful staff but virtually impossible to talk to someone on the phone or get someone to call you back. Only choice is to go in person which isn’t helpful for those with mobility issues.
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October 2023 by James Lamb
Scott did an excellent job. He had my product ready when I arrived and we discussed different options. Attention to detail. Very satisfied. Thanks again Scott.
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October 2023 by Lora Mason
Very unhappy with their service. I have sleep apnea and every year i need to do refills for my cpap machine they never send everything. I can die without these things. If i had it my way i would never use them. I have been dealing with this for 3 yrs.
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October 2023 by Jenny Baker
She made both my boys feel so special! My 5 year old was getting the machine and she laughed and made it fun and listened to all his antics lol
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September 2023 by beverly butler
Judy was very polite and answered all my questions.she also had me try on the small mask and it fit me . I was wearing a mask that was to big.
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September 2023 by Norma Brege
Austin did a great job. She was so nice. Liked her very much.
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September 2023 by Glenda Andre
Scott was great. He really knows the products & pointed out the pros & cons for the masks I was looking at to help me pick the right one for me.