Commercial Bank is highly recommended for both commercial lending and business banking. Customers describe it as the best bank they have dealt with, providing a friendly experience with great customer service. The staff is professional, courteous, and helpful, offering personal attention and making clients feel valued as a local business. Many note the concierge-like experience, where they have personal relationships and never feel like a number. The team is known for being responsive and swift. While some mention a desire for a closer location, loyalty to the bank is strong due to the excellent service from managers, tellers, and commercial lenders.
This is the best bank,im always greeted by my first name as soon as I walk in the door, always helpful with any questions, I never want to change banks ,always accurate ,I can't say enough good things about this bank
February 2024
Best bank I have dealt with yet. Owning a couple business makes it tough to find a bank that is willing to work with you! Jordan the manger has helped me a ton! Highly recommended banking here!
July 2023
Customer service is always top notch! Need a branch down in Niles or New Buffalo!
