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October 2024 by daniel smith
Key fob fell out of my hoodie pocket and went through the lawnmower. Joey came out and programmed a new key fob for me and got me back on the road. If i could give more stars i would for the amount of patience, professionalism, and knowledge.
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October 2024 by J Arizonan
I called here since I moved into town and wanted to find a local automotive place. Also, I needed to my side by side fixed. I called and advised the women where it was and the tire wasn't stable for it to drive up the hill in my backyard. I was advised this was $85.00. I specifically asked how much this would cost since it's in my backyard down a hill. She says $85 dollars. I asked for them to come pick up. The driver showed and asked if I notified them of where this was located. I advised to him yes. He told me that happens all the time with them. We had to put the tire back on one lug nut. Mind you my husband and I helped and I drove it up the hill. He said they will call you once I get it back to the place. I waited and waited and waited no call. I called and was advised once the mechanic looks at it he will call you. I waited 3 days and finally called and asked. I was advised they have to wait for the parts and it will be about a week. I was advised by Joe with towing it would be between $300-$350 to fix. Unfortunately I stated as long as it's not over $500. I asked for an oil change since they are waiting on the parts and I said it can't be over $40-$50 bucks. I wasn't called again so I called again about a week later. The mechanic Joe told me it was complete. I called back and asked how much the total was and a rude woman with a major autitude said $494.14. I asked how it went from $300-$350 to $500. The girl was getting more rude and asked if I spoke to the mechanic. I explained my conversation with her and she told me to pay cash or check and a fee for credit cards. I called back wondering how an oil change can be $200 for a side by side. I spoke to Joe the owner. Joe explained they charged me more for towing since it had labor involved $106. I find it very convenient that I mentioned to keep under $500 after speaking to him and now my bill is just below $500. I asked if they could drop the side by side off to my home to make it right. Joe said no he would have to charge me. I told him I will never come back here and I will never recommend this automotive facility. Joe didn't seem to care. Joe calls me back taking off charges that he well knew was ridiculous from $300-$350 with towing to $494 once an oil change was added. It just doesn't make sense. Joe tried to tell me that was without towing. That's not what he stated the first call, he said $300-$350 with towing. Joe was stuttering because he knew I was questioning his motive. I told Joe I already wrote the check. What is the difference If they took money off or dropped the side by side off at my home since it's 7 minutes from my home? I understand we are in a inflated economy but purposely ripping people off is not acceptable. Joe kept going through the charges and deleting charges knowingly they overcharged. Joe apologized for his daughter and said she must have been having a bad day. Well according to Yelp reviews says she is always acting this way towards customers. Whatever you do don't go here unless you want to be ripped off. My brother is a mechanic and he never has ever done this to me. I DON’T RECOMMEND UNLESS YOU LIKE HIS DAUGHTER TO DISRESPECT YOU AND BE OVERCHARGED. His daughter needs to get a job outside of here so she can learn that entitlements don't happen in the real world.
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July 2024 by Nissa Workman
Super fast tire installation and great price! Highly recommend!!
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July 2024 by Joel Gardner
Quick service and a fun and professional driver got my beloved humvee back home due to non working lights.
Thanks for making my crummy day a little bit better. Humvee says thanks for the ride, it thinks that was fun. Humvees are silly trucks. ?
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July 2024 by Ian Bleam
Fast, friendly, affordable, and GREAT at what they do.
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May 2024 by Kathy Eilar
Joe and the team are amazing!
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May 2024 by Brad Starks
Josh did a wonderful job moving an 8’x12’ shed from Hasting to Eaton Rapids for me. I would use them again.
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April 2024 by Darcie Slaughter
I got stuck in the mud and Brandon was able to help me. He was very kind and professional. It definitely turned a stressful night into a more peaceful one. I would recommend these guys for sure.
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March 2024 by Brad Haight
Whenever my wife runs out of gas (gas gauge wasn’t working), one of their several tow trucks shows up in a very timely manner and very professional.
The auto repair shop is very knowledgeable and professional. Repairs are always done in a timely manner and fairly priced, no surprise charges
HIGHLY RECOMMEND!!!!!!!!
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March 2024 by Justin Carley
Legacy Automotive and Towing is hands down the best and most efficient company to go to for your repairs and towing needs!
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February 2024 by Robert Mellor
Great job! Would recommend.
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January 2024 by Morgan Holliday
Brandon was our tow driver. He was so kind, respectful and treated my car like it was his own. Would definitely recommend, was on time and responsive on the phone.
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December 2023 by Michael Kensington
Great place to call if needing a tow. Had to have my Tahoe towed back in the middle of the night to my house. Called them and had to have State Farm Roadside Assistance pay them for a tow. Brandon the driver showed up way earlier than the eta issued by State Farm. Was a great guy to talk to and knew his job well. Was hooked up and on my way home which he gave me a ride also back in less than 10-15 minutes. Overall 10 out of 10 service. Would recommend 100% precent of the time when needing a tow. Thanks guys alot.
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December 2023 by zac Chirbas
Did a wonderful job. Thanks for getting our vehicle back and fix the right way. Good caring, wonderful people. Thanks again guys.
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November 2023 by Mary Chamberlain
Very professional and friendly. They sent a wrecker immediately to pick up my car and bring it home. The price was competitive. I recommend them.
