Verizon Wireless Authorized Retailer TEAM Wireless serves the Midwest, offering the latest smartphones, tablets, and wireless accessories. They are a full-service device repair center, repairing smartphones, tablets, and more. TEAM Wireless is also a WeBoost Authorized Retailer, providing signal amplifiers for home and vehicle use. The employees at TEAM Wireless are known for their great customer service, understanding the importance of wireless technology in their customers' daily lives. Customers have praised the friendly and knowledgeable staff, such as Steve, Mike, and Michael L., who have provided efficient and patient assistance during the process of updating and purchasing new phones. The employees are described as understanding, always willing to figure out the best solutions for their customers. One customer, in particular, was impressed by the exceptional service provided by Steven at the Hastings, MI, location, who made the process of upgrading a phone and adjusting a plan effortless through his clear communication, attention to detail, and genuine care for the customer's needs.
Helped me out a lot! Explained the plans I currently had and the changes that would happen based on the decisions I could choose to make towards my plan! I appreciate the help so much! Definitely some great employees to ask questions to!
August 2026
Kevin was alone with 3 customers and handled it very quickly, and was very nice!
August 2026
James was very helpful with what I needed and very professional and courteous. Very appreciative!
