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March 2024 by Tony Black sheep
Ok some employees are really helpful. Other's aren't.
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March 2024 by FranticFish
I'm not going to pretend like I understand what's going on here, but the service I received tonight was poor. Immensely slow at the drive-thru, two cars in front of me pulled away, they were completely out of stock of one medication, and the other would take 30 mins to fill, after already waiting 30 mins for them to receive the script from urgent care. Bad.
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February 2024 by Method Tical (Method)
Typically, I dont have any issues when I go here. Today on the other hand was a bit difficult. Every month I stop in to make a payment for something that would cost 10x's the amount in gas than to pay the small fee to do it here. A new girl behind the counter had never seen or done one of these transactions before. So I politely requested that she get a manager. With this type of payment, being that it was a substantial amount plus the place where it was going, if by chance it was done wrong coukd have quite a bit or consequences. A solid reason to ask that she get help. Instead, she ignores me and tries to do everything over walkie talkie. Not how I would have liked to see things done. In the end, she had to have a manager come anyways. She had started sending the money elsewhere like I had feared. A cold look and a rude, "im a new manager " remark is how it ended. Cool, I'm happy for you. I didn't think I was wrong asking for someone with a little more know how to do this expensive transaction. Asking for assistance isn't a bad thing. The hell that it could have created gad it gone elsewhere.
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February 2024 by Kevin Wiser
I guess they canceled my membership or must be they expire if you don't use in a very long time
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February 2024 by Jeff Kulhanek
Love this store, always helpful and friendly.
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October 2023 by Mark Perrin
One of the worst pharmacy’s I’ve been too. Slow. Not very friendly. No compassion. High co pays. And never have anything ready. I’m always making a second and third trip for same prescription. No cool at all. Wish I could change back to CVS. They were great. Gosh I miss cvs. Walgreens sucks bad !!!!!
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August 2023 by Sara C
I really cringe whenever I have to fill a prescription at this location. It's gotten to the point where its laughable. I call in a prescription, I receive a text and phonecall from Walgreens automated service that my fill is ready. I have learned to call and SPEAK to a pharmacist before I trust the recording/calls. This time, I called, spoke with someone who confirmed its ready. Confidently, i drive to the store and (i cant make this up) not only is it not ready, they dont have the prescription period..and acted like I was lying when i told them I received a text message, an automated call AND AND called the pharmacy and confirmed it was ready. I actually showed the woman at the window my text message and call log. Her reply was something similar to: "Well, we dont control the alerts." Okay fine...but what about my call to the pharmacy and speaking to one of you!? SO frustrating this is the only close Walgreens. It is by far the WORST pharmacy ive ever been to. Skip it if you can. Family Fare is close by.
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July 2023 by Kiley Wilber
After having my 12 year old in the Emergency room and after waiting 40 mins from the time we left the E.R and went to the pharmacy the prescription still wasn't filled. Ok, not a problem. But what IS a problem Is when the worker said *last name* 10 minute fill to another pharmacy lady, the other lady working blatantly laughed out loud and then loudly joked about her husband not being able to bring her food . Because she wouldn't have time to eat. Because it was to busy and she snatched a coffee from her husband shooting him dirty looks, clearly frustrated at us in line. At 5:15 pm , after a holiday weekend.
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June 2023 by Melanie Pierce
The manager treated my father horribly. He was simply letting them know their bathroom was not clean and he was called a liar. How awful!
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May 2023 by Jamie
I simply used the drive-thru to pick up a prescription.
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April 2023 by McKayla Miller
I suggest sending your prescriptions elsewhere. Not only are the employees less than helpful, but they’ll tell you to pick up your medications after the pharmacy closes.
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October 2022 by Tom Geiger
Incompetent pharmacy staff. I waited over a hour with a appointment to get a flu shot ?? I’m finished with Walgreens
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October 2022 by Shannon Frye
Walgreens pharmacy will fill a partial script & knowingly let you run out of meds after 10 days.. isn't 12 days plenty of time for them to "order" a prescription? They fill a 10 day supply then on 12th day still don't have it in stock?? On another note.. they assured me that they would fill 6 (enough for 3 days, so I wouldn't run out). Went to pick it up & they say we are out of stock. Is anyone managing this pharmacy??? It's a joke.. not very professional. A pharmacy is a place you trust to be on top of situations like this. Wow huh.. just wow. What a disappointment!♦️UPDATE!! I received a call from management of Hastings Walgreens. I would like to add, they are working to resolve issues like this. Thank you Walgreens management for your time and concern in resolving the issues I experienced! I really appreciate you reviewing this matter ? (changed my star rating from 1 to 3 for the time being)
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September 2022 by Joseph Peterman
Called from Hastings Walgreens,pharmacy asked if I needed anything. I don't know,you called me..??? If you don't want to talk to a customer,please don't call. And never hang up on a customer,sometimes phone reception isn't good ...today you get one star.lousy service.take customer service call classes and show some respect for the people that feed you.
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July 2022 by Nick & Kayla Glasgow
Great customer service. Short wait, helpful. Always leave with more than I need.