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March 2024 by Marla Feldman
My daughter came down from MSU for a scheduled passport appointment. When she got there she was told that her appointment was canceled due to staffing issues and phone calls went out. She provided two phone numbers when making the appointment and neither number was called.
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March 2024 by Casey Peterson
Made a passport appointment and when I arrived told me they “called to cancel” but had no message or voicemail regarding it. Really really disappointing.
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February 2024 by Lisa Campbell
Made an appointment for applying for my passport. Get to my appointment and was rudely told they weren’t doing passports because nobody showed up and they called everyone, was never called.
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February 2024 by Ibrahim Obaid
Bad customer service and they always have attitude for no reason I don’t suggest anyone to go there
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January 2024 by ariah bradford
Terrible ! The site says they do walk-ins I walk in and am told to make an appointment! I make the appointment return the next day and it’s another excuse! If you would hire people that want to work you wouldn’t have rude and lazy individuals at the front counter !!!!!
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January 2024 by Abdulkader Alriyashi
They cancel your appointments on the spot without notice for no reason.
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January 2024 by Happy Family
Only for the tape couldn’t ship. The lady she said I have to purchase tape just little bit tape I need,Before you go, please take with you tape
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December 2023 by Monica Wafford
The employees make the Post Office and I always get excellent customer service and affordable options.
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September 2023 by Oliver Pineda
Tiffany helped me find my package that was sent to wrong address. The best.
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August 2023 by Alinuru com
Awesome spot! Parking is before the building when one heads north on John R. Hardee's parking lot is after the post office and is okay to park briefly.
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July 2023 by Paula Dion
I've mailed several bill from Hazel Parks Postoffice ( outside postalbox)my bills are not going to where they need to go, causing late fees.
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June 2023 by Thomas Esposito
I had to rewrite this review because the reason I walked past 2 other Post offices were reviews about Jade. She was outstanding with her knowledge about passport documents and helped me through the process. I recently had a problem with a package I sent and I was a little hesitant. Everything went well. Denise the manager is looking into the package for me. Jade and Denise were awesome. Thank you both for your help.Tom
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June 2023 by Adiel Elsumeri
terrible experience I had with an African American older lady she was very racist I had an appointment she let a couple before us that were walk ins and they were behind us another lady had an appointment at 1:45 she got her in an out before us and our appointment was at 1:15 that's shameful never we'll step foot in that building again
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April 2023 by Kathleen Annel Cooper
Took my passport here and I can say this is probably one of the best USPS experience I've ever had. Jade is very professional, knowledgeable and efficient. The whole process from taking my documents, taking photo and processing was all under 15minutes and the entire time it was pleasant. It was the first time that I feel I wasn't inconveniencing staff. I'll take my USPS shipments here moving forward.
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December 2022 by M L
Post office driver at this location nearly hit my car in the parking lot. Terrible driver.