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December 2023 by India Marshaye
Can’t get to a Teller over the phone for help unless you have a pin. The App needs to be updated it always saying Error!
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December 2023 by Re'Ara Redmond
Worst place to trust your money. You will regret it and lose much more then you are expected to gain.
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October 2023 by Kamiyah Glenn
Tiara was amazing she helped me get in the FTA buyer program she was very patient and attentive! Natalie help me close my loan and she was so pleasant as well.. i will be moving all of my financial needs here.
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May 2023 by Tilisha jones
Natalie is the best, I experienced hardship and was in need of financial assistance . I applied for a loan and got the best loan advisor . she worked w/ me for weeks to help me decide on how to move forward w/ the loan . Throughout the process she was there for me every step of the way . It felt like I new her personally . Very grateful for the experience
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March 2023 by Maiya Budu
The ATM took my deposit money, said it couldn't read all the bills, cancelled my deposit, and printed me a receipt saying "we encountered a problem returning your cash. Please contact your financial institution."Now I've been waiting for 30 minutes to speak to a manager. What was supposed to be a quick deposit has turned into a long, drawn out issue.While I've been waiting, I've overheard many people complaining at the counter about various things concerning their account. Doesn't seem like they have a great business operations model to me.
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December 2022 by Mickey D
Every time I go here the ATM is always out of order then they turn it off
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August 2022 by Rolena Collins
Got me in and out quickly. Even today on the first.
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July 2022 by L Gloster
My girls at the mack and alter location keep me on my feet everytime! Fast friendly and excellent help!
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March 2022 by Leana Darby
Absolutely horrible. You can never speak to anyone. You call the customer service number it tell you they have a high call volume and then send you to a voicemail where the mailbox is full or if they do answer the phone they are rude and nasty. Don't waste your time.
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December 2021 by Rochelle Greene
I have been with One Detroit CU for 5 years. They have always met my needs. The staff is always pleasant and professional. The location is clean and safe.
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May 2021 by Delores Baldridge
I love this Credit union the people are always kind and courteous treating all the us all with respect.
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March 2020 by Monique Foote
My people there take good care of me! My credit is not the greatest, but when you need a loan, they will work with you! I've had 3 loans so far!!! Been a member since 2015. The best credit union that I've dealt with thus far!!! ?
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September 2019 by Takera Lawery
I’m a new customer but I definitely feel loved every time I visit. Especially thank you to Schreese B. she’s awesome!!!
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August 2019 by John Brown
$31 fee scam for 1 transaction.
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May 2019 by Ebony Smith
I was charged close to $250 in overdraft fees due to pending transactions I was unaware of because it was over the weekend. There's no grace period where you can bring your account current without being charged. I only spent $58 between 6 transactions and was charged 31 bucks every time. Now I have a -275 balance. They should really be ashamed.
