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January 2024 by Becca Kiraz
I highly recommend working with Dan at this location. I have referred many friends and co workers to him and he has taken the greatest care of each one. If he doesn't have what you need in stock, he will help you find it. Always willing to go the extra mile. Great dealership and great service all around.
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January 2024 by Owen Woerpel
Rocky went above and beyond to assist us with the purchase of a new (to us) truck.He even met us in our hometown to drop off/pick up a one-day loaner to fix a scratch we overlooked.Absolutely amazing! If you’re looking for WORLD-CLASS service, you’ll find it with Rocky at Szott!
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January 2024 by Sevan Ahrun
Dan was very helpful in finding a car that met my needs both personally and financially. He was efficient throughout the process and very helpful in answering my questions. Overall great customer service and experience.
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January 2024 by Angelina Meadows
Rocky was terrific! He made the car buying process quick and painless. We were pleased with his service and willingness to answer our questions to close the deal quickly. Great customer service and felt completely comfortable driving our new car off the lot!
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January 2024 by jason poster
Cate in service is amazing. I've had a pretty rough experience with my insurance company the last couple months. Bouncing my vehicle between multiple dealerships. This is BY FAR the best experience ive ever had when it comes to issues with any of my vehicles. She's been extremely helpful with the whole process. Very thorough and prompt! Won't get my vehicle serviced anywhere else!
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January 2024 by Shane Quinlan
I’m super happy with Szott M-59. My salesman was Dan, helped me with my truck purchase. I liked him so much my wife and I came back and got her a car.I’ve been taking my truck for repairs and earthwork and Kate has been fantastic.I’m really happy with this dealership. I will be back!Thank youShane Q
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October 2023 by Cassidy Miller
I really do appreciate this dealership for always taking care of me and the unfortunate purchase of a 2018 jeep compass from another dealership that I always happen to find a lot of problems with. Justin and John don’t ever hesitate to help me out right away. They absolutely rock and I’m very thankful to come across such a great team in service. I will eventually be buying another vehicle from this dealer just because of my experience in service. I just love the thought to know that if I did buy a vehicle through them to know that the guys in service would take absolutely great care of it and me !
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October 2023 by Gerry Fivecoat
Jason is the finest salesperson I've ever dealt with. He has been our dealer for approaching 2 decades now. We live about an hour and a half away and pass 3 other Dodge/Jeep dealers on our way to Szott. The service staff is also amazing. They'll find the parts you need, schedule you in a time slot that fits your schedule, and have your car finished in the time they predict. This is the way a dealer should work, no hassle, no waits, no time wasted haggling price. Just honest service from a genuine team.
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September 2023 by Laura Leist
Best experience I’ve ever had at a car dealership EVER! I usually dread even walking into one for fear that I’m going to be taken advantage of because I know nothing about cars. My Salesman John Berry was outstanding. He was friendly, knowledgeable, & so helpful. He went way above & beyond to make me comfortable with my purchase. The finance manager Jerry was exceptional as well. He was funny & did everything he could do to help me with my purchase. These guys have a new client for life. I highly recommend checking them out next time you’re in need of buying or leasing a vehicle. You most definitely will NOT be disappointed. Don’t waste your time going elsewhere, they’ve got your back!!
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August 2023 by Travis McCall
Was highly recommended to visit Szott for a new truck and was not disappointed. John Berry was fantastic to work with. He was able to help me find a truck within my budget, able to help compare trucks, and got me a great deal on a truck, all while never trying to pressure me into a sale. The turn around to get the truck ready was quick and John went above and beyond to ensure I had a great experience even when it probably an inconvenience to him. Would highly recommend to anyone to visit Szott!
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August 2023 by Gene Wilson
This place is by far the best and most caring dealership I have ever had do work. I bought a car from somewhere else and Scott did my stage kits on my challenger because they are a power broker. Not only did they perform the work at a very reasonable cost when they could’ve charged a lot more but when something was wrong, they sent a guy 100 miles away with a truck and trailer to pick the car up bring it back to their shop and go through everything that could be wrong and are fixing it. But that’s not we’re it ends. They are meeting me at the racetrack in Milan to test run it and make sure everything is ok before they say it’s good to go. That’s right I am meeting the mechanic at the drag strip to test my car out and make sure it’s all good before I take it home. Witch is another 60 miles away from there shop. I don’t have it back yet but I am 100% sure they are going to do whatever it take to get this car right. I have never ever had a dealership put this kind of effort and time into something like this for me. I still can’t believe it , and honestly for a small job $4k. I did buy a truck from them a couple years ago but to be treated like this is just amazing. I can’t reiterate enough how amazing these people have treated me. Thanks for everything you’ve done Nick and the mechanic that I can’t remember his name.
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August 2023 by Alyssa
This was my first ever dealership experience and I was expecting to feel somewhat intimidated. We were greeted by Shane upon walking in and immediately felt at ease. He was so kind and down to earth, it felt like talking to an old friend. He is truly everything you could want in a salesman. He’s quick, efficient, knowledgeable, not pushy. We were in and out with a new car in an hour and a half! Thank you Shane for making it such a great experience, we will definitely be coming to you with the next purchase. And if he ever leaves for whatever reason, we will go to where he is! Szott M59, you guys gotta good one!
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August 2023 by Cory Boxell
Shane was helpful and easy to work with. We exchanged multiple calls, texts and even a FaceTime call for me to view the vehicle before traveling 3 hours to make the purchase. The slightly used truck was in exceptional condition, just as advertised. The paperwork process was quick and easy as well. Once the purchase was complete I asked Shane for a recommendation on a place to eat before getting back on the road. The Highland House located just across the street was the perfect spot. My wife and I appreciated the help and hospitality.
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August 2023 by Nancy Krempa
We just completed our second lease with Szott M-59 Dodge. I highly recommend the dealership, as a whole, and John Berry, in particular. The dealership is clean, the sales staff are kind and helpful (Stephanie was a great help as well!), and arrangements are handled with efficiency from start to finish! John Berry is an outstanding salesman who will go the extra mile to make sure you have the deal you need for the vehicle you want. And he will also ensure that you completely understand the entire process. If you have any questions after the fact, you have only to contact John and he'll make sure you are satisfied!
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July 2023 by Ashley Hutson
Dan was such a great help. He called very quickly when I reached out about the car and gave me updates on the vehicle I was interested in multiple times throughout the entire process. I am very happy with the customer service here, especially coming from Cincinnati, OHThank you so much, Dan!Also, the finance manager, Jerry was a huge help as well! Great people! I highly recommend!
