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January 2024 by K J
The employees are so incredibly rude and bad tempered. Behave like you’re the biggest inconvenience in the world just for coming in the doors. I drive all the way to Milford now instead of going through highland just to avoid the horrible woman who works there
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January 2024 by rosey473
Seriously, where is management at this office? The staff are rude and snarky, they close up the place at odd times and don’t even put a note on the door, and in the winter their walks are left snow-covered and icy!
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November 2023 by Candice Cubba
Feel like your interfering in their day. Shannon was just having a bad day.
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August 2023 by Sharlene Pacitto
Had a 600. Comic delivered. Found on porch. The postman said was signed for. Funny how no one was home to sign. Thank God sister lives nearby to go get it before it was stolen.
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August 2023 by Rick Thompson
Every time I go into this place something is malfunctioning. Today it was closed again…probably the worst PO in the country!
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June 2023 by Julie Cameron
I drop off packages frequently and only have had good experiences.
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June 2023 by Katy M.
Honestly this is one of my favorite post offices in the state of Michigan. I'm always sending mail so I've been to tons all over the state. The staff here is always willing to do anything, most of the time employees at other locations will tell me to just put it in the prepaid bin and won't give me any other time of day. The employees at this location will always help you with whatever you need and take the time with each customer, Josh is always extremely helpful when I go in. The only downside is there is no self service machine as someone set the post office on fire a couple years ago.
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May 2023 by Quinn Falzon
I would give them a zero if I could!! Worst I mean the absolute worst post office I have ever been to. The lady at front that handles passports is an incredibly rude employee that is clueless, disrespectful, not friendly, and behaves carelessly. She needs to start looking for a new job because she is not the right person who deals with people and customer services. I will not be going back there again! There are way better post offices in the area.
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March 2023 by Joe K
Today I had to google this post office to find their hours. I was surprised to see their score on the reviews. So I have to say something. We moved into this area 3 years ago and I use this post office weekly. I mail a lot of packages world wide. In all that time they have never lost a single package. That is probably the most important thing for me.As far as I am concerned the people here are very friendly. If you want to see rude employees go to the Green Rd. post office in Ann Arbor. When we moved here, I rejoiced to have this as my local post office. I have always found that if you are nice to others they will be nice to you. I can't imagine working in a facility where I need to interact with the general public. I find that a number of people are rude and ENTITLED. These are probably the people that left negative reviews here. Most satisfied people do not leave reviews. That is why I felt the need to say something positive about an excellent post office.And also, do not blame this facility for all the issues encountered because of a fire in the middle of covid. There are a lot of supply/help issues during these times and this facility is not responsible. If you are going to blame anyone, blame the idiots in Washington. These people are doing the best they can in these trying times.
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March 2023 by Steve Storey
My wife and I have lived here for 45 years. Seldom in those 45 years have there been any issues with this office. Good people, work hard, fix any problems we have ever had.
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February 2023 by Leanne Nicholson
Absolutely terrible post office. Constantly misplacing items. The woman at the front desk is probably the most angry person I've ever encountered in my life. She is not only unhelpful but extremely rude. A couple of years ago, my daughter had an accident and I asked for a map if they had one to help clean up her mask. The lady scoffed at my request, gave me an angry look, and said they don't have that. She ended up giving me 2 pieces of paper towel which was absolutely no help. Not only did she have zero compassion, but she made me feel like the worst parent in the world for having my potty training child have an accident, despite me just leaving home and taking her to the restroom. Ialmost didn't even clean it up because of how rotten she was. Here we are, a few years later and she is still run as ever. Obviously the Post Office has zero care for complaints because of how rotten their employees are.
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January 2023 by Aaron Hansen
Had a package delivered to an address and someone signed for it who's name is not on package and now package is lost and I have been filed a chargeback for over 440 dollars
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December 2022 by courtney bastien
They are HORRIBLE. If i could give them negative stars i would. They refused to deliver anything that wont fit in my mailbox. Wont pick up any packages and cost us $2,000 in damages that took a year to get reimbursed and then they wouldnt even give us all the money back so we had to paid for them damaging our property. They are rude, they lie all the time about delivering items and they shouldnt be in service anymore. Every single person should be fired and find a new crew that can actually do their job
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December 2022 by chris mcgraw
So they had a fire about a year ago and were closed for repairs forever. Thought I'd give them a try after looking online and seeing them post that they were totally up and running as of August. Drove all the way over here to use the self-service kiosk and they don't even have one anymore. It's December 18th and still not done with repairs they said we're done in August. The sign on the building still says "Self Service Hours" are 24 hours. Good job USPS.
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December 2022 by Juice 9.
I miss when Gail used to run this place. The old grumpy Karen that they have up their now is absolutely miserable. She acts like her job is terrible because there is 3 people in line. Quit your job if your so miserable:/customers do not want to deal with your rudeness...
