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February 2024 by Angela Schmucker
As usual, everyone who was working was friendly in greeting me as I entered the store. This time, I had the pleasure of being assisted by Todd in replacing my broken phone screen protector. I appreciated his pleasant professionalism and efficiency in helping me. He was even able to have me in and out in less than 15 minutes. Thank you again, Todd G!
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February 2024 by Nicolette Dunn
We recently switched from UVerse to ATT Direct Tv. It’s great, and we are very happy with it. I am very impressed with the customer service provided by Todd Gurley. He was patient and helpful in store. He came to the house twice to set our TVs up and make sure I understood how to use it. ( I’m not tech-savvy.) Very pleased with his above-and -beyond customer service!
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February 2024 by Ryan Volk
Brenton is the best manager ATT has to offer! He has a friend named Ryan who is pretty cool I heard!
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February 2024 by Brandon Sale
The manager of this store treated me like trash along with another employee did not try to help me with anything chose to argue and put words in my mouth I would never recommend anyone to AT&T ever and will never go back in my life
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February 2024 by Debra Mack
I really like AT&T network
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January 2024 by Dave & Pam Ashley
Very good customer service. Explained all features of phones. Answered questions. Love our new phones. Best service we've ever had.
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December 2023 by Steve S.
Staff is friendly and always greer you when you walk in. I was disappointed to find that when you order a new phone in the store, they add on "Next" upgrade and phone insurance without asking. I suggest asking what additional plan benefits are being charged before you leave. They were able to stop the future charges when asked.
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December 2023 by Taylor Walburg
Carlos W was incredibly helpful, personable, and made it a positive experience. It was a busy day and there were a lot of customers, but he was calm and welcomed everyone coming in while helping us. I’d highly recommend working with him.
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November 2023 by Michael Pearson
Good customer service for cell phones. Not very helpfull on DirecTV.
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November 2023 by Carl Guy
I was able to get an excellent service with your service representative.
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November 2023 by Jacob C (MI 10-30-20)
Carlos Wilson did a great job with helping us out on all our account problems
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October 2023 by Jason Mcclurg
Very thankful for all the help from the Holland store for helping to transfer IPhones. South Haven store refused to help.
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September 2023 by Eric Hamman
Had broken my phone but had a first net phone due to my profession Monique took the time to change old phone number to my first net phone it was quite a process she really went above and beyond
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August 2023 by Linda Hollon
Todd was jovial and business at the same time, he was friendly and outgoing, he had a strong knowledge base, I would definitely work with him again.
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July 2023 by JC
Taylor was great and very patient. The staff gave us all the possibilities and options and was overall above great.