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October 2023 by Katelyn M.
I would highly not recommend Autobody Xperts to anyone. Very poor customer service. I was told my truck would be ready for pick up; I arrive after hours to pick up my truck and I was unsatisfied with the quality of the work. I called the next morning and they did confirm with me over the phone that they had to do adjustments; as the bumper was not on correctly. I emailed them and asked if there were any accommodations they could do as I wasted my time and gas (2 hours round trip). The quick reply I received was "Unfortunately no, Have a great day!"This is horrible customer service as my vehicle was not even ready when they told me it was. This was at the Holland Michigan location
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October 2023 by Joe Hilgendorf
The people at Autobody are great. The whole experience from check in to pick up was great. They even cleaned the inside of my truck after the repair. Great service. Thanks again!
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October 2023 by ron biolette
They did a great job on my SUV. The paint job is out of this world. They do a wonderful job and I could not ask for any thing more. Thank you.Services: Painting
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October 2023 by Amber B
Auto Body Experts did a very good job on my vehicle. Everything looks great! Highly recommend for body work and repairs! Thank you.Services: Painting
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September 2023 by Melisa Gunnett
Auto Body Xperts are wonderful to deal with! They kept me informed of my vehicle’s progress and was always available to answer my questions!Services: Painting
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August 2023 by Rob Giacalone
The initial quote was straight forward and easily approved. Once in, they got my vehicle repaired very quickly and ahead of schedule! Very happy with how it looks!Services: Painting
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August 2023 by Brandy Russin
They do very, very good work. Fixed my dent in my hood and matched my paint to tee. Very happy and very pleased. They even clean the inside of your car.Services: Painting
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August 2023 by Chris Dennison
The customer service is amazing. They genuinely care about there customers. I personally loved the communication and there willingness to go the extra mile to make sure I was satisfied. Highly recommend.Service: Painting
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August 2023 by David Small
Excellent service, communication, and final results. Everyone I spoke with was professional, knowledgeable, and friendly. They managed the insurance process for me and kept me informed every step of the way. Timelines as promised. Really an impressive business.Service: Body & Trim
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August 2023 by Eddy Swamy
Great friendly service to repair our vehicle. Kept us informed of progress. My first choice for work to be doneServices: Painting
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August 2023 by PATTI A Gell
Exceeded my expectations in everycatagory: Body Work, customer service, communication. Why would I ever consider anyplace but the best?Auto Body Xperts!!!! Thanks guysServices: Painting
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August 2023 by Capt Eddy
Great friendly service to repair our vehicle. Kept us informed of progress. My first choice for work to be doneServices: Painting
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July 2023 by Leigh V.
The Customer Service with AutoBody Experts has gone down hill. Absolutely no communication and they take way longer than they tell you!Dropped my car off after waiting for the parts, after they received the insurance check there was no contact. I had to call each time after day one to find out how long, then on day 7 after the max length of time promised. They still weren't done, on the 8th day at 4:30 they said it wasn't done. Each call I asked them to update me because I needed to work out rentals. No calls or emails. I even had initially sent a chat on their website - no response so even that doesn't work. Finally on the 8th day at 5:21 they said it could be picked up by 5:30 or the next day! I asked to talk to the Manager, Kelly and explained I have had to keep changing my rental and I didn't get any communications. He said "well guess you vented" but nothing happened or any offer for discounts or help. When I picked up the car there was a note on the seat about how much they care about customer service - don't believe it! That was the worst part of the process. Looks like others have had similar reviews here - Don't go to AutoBody, you will not hear from them, they just want the insurance money and you will not hear again!
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June 2023 by Carla Martin
A great place. Friendly team and they did a great job on mu suv.Services: Painting
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June 2023 by Julie Baumert
Went above and beyond to help me!!! Awesome place!! Highly recommend for all your needs!!
