Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution with over $2.2 billion in assets. Locally owned since 1951, Consumers serves more than 136,000 individuals and businesses through 28 offices across Michigan. The credit union is praised for its excellent customer service, with reviewers highlighting the friendly and helpful staff, such as Riley, Kate, Sara, Dave, Johanna, and Griselda, who made their banking experiences seamless. Consumers is also recognized for its digital banking technology, mortgages, and business lending services. Customers express their satisfaction with the credit union and recommend it to others for their banking needs.
the staff is always very helpful, kind a patient. i’ve recently went through a stressful situation with my card and the ladies i spoke to on the phone were both very patient and consoling. 10/10 experience every time :)
June 2025
I had to. Lose out a checking acct and Mr Riley was excellent to work with! I would highly recommend him/you to others for their banking needs
April 2025
Always the Best service that's why still my favorite bank thanks and I appreciate it your help.
