Consumers Credit Union is a full-service financial institution headquartered in Kalamazoo, Michigan. The process for services like mortgages and HELOCs is described as extremely easy, fast, and relaxed. Members report feeling like family, with tellers and staff noted for being helpful, quick, and friendly. Employees are recognized for exceptional customer service, professionalism, and for always looking out for members' best interests. The credit union succeeds with personnel who provide spot-on advice and turn into trusted friends, making the experience enjoyable. Members feel good knowing the folks are looking out for them as they save for the future, leading to strong recommendations.
Absolutely ecstatic about my experience opening a new business account with them! If I could give them 6 stars based on my experience, they would have 7!
March 2026
Shelby was the best. Incredibly welcoming and knowledgeable!
June 2025
Another great experience with Consumers Credit Union! Very friendly staff and makes auto loans easy!
