CROWN MAZDA is a dealership that receives consistent praise for both its sales and service departments. Many customers are long-term, having purchased multiple new and certified used vehicles over many years due to great satisfaction. The sales team is frequently described as going above and beyond, with staff noted for being knowledgeable, courteous, patient, and helpful in making the experience seamless, especially for first-time buyers. Customers report trusting their salesperson and returning for each purchase, feeling they are not pushy. The service department is highlighted as incredible and like a breath of fresh air. They are commended for working with extended warranties, accommodating schedules, and completing repairs earlier than expected. Communication regarding maintenance and repairs is noted as really good, and the work done makes vehicles run much smoother. Customers appreciate that the recommended maintenance feels reasonable and fair, without pressure for extra services. The complimentary car wash is a loved detail. The overall cost for services is perceived as fair. Customers highly recommend the service department for any Mazda repair or service and would definitely do business with the dealership again.
