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February 2024 by L Bailey
The OWNER SHOULD TAKE RESPONSIBILITY FOR EMPLOYEE WORKMANSHIP. THIS DID NOT HAPPEN. THE OWNER WAS DEFLECTING HIS COST ONTO US FOR HIS EMPLOYEES GROSS NEGLECT !!!! Will never go back to this place again. I have to deal with our vehicles because my husband is disabled and can no longer perform work so it is left up to me and I felt I have been taken advantage of and lied too. I would give them a -0 I could and I also handed out the business card to several companies in the area. Which I have now retracted and informed them of these issues that are very serious to the driving performance.First issue Rack and pinion bolt never tighten down had issues with truck called them , He said he would make it right. He never apologized for faulty work. We would not have known until we had our son look at the truck because the steering was off. The truck was not preforming. Had we had a accident we would not be on here making a comment. We would be in courtWhat happens if rack and pinion breaks?When your rack and pinion go bad, your vehicle's steering performance can become faulty and unreliable. Common symptoms of a bad rack and pinion include loose or tight steering, steering rack fluid leak, wobbling tires, and clunking, grinding, or thudding noises. Jul 28, 2023Second issue. We took the truck in the get a wheel speed sensor replaced. The said they broke the tool had to get another. Then they told us the rear end seal leaked and we needed it replaced $1500. While they had our truck in their shop they removed the dust cover on the rear brake and then claimed it was rusted and fell off, which was a total lie. Took the truck for a second opinion and the rear end DID NOT HAVE A LEAKY SEAL” It does not leak to this day. They dumped grease all around the seal to make it appear it was leaking. Another way to get business lie to the consumer.We had just installed back brakes and calipers on the truck prior to service the wheel speed sensor. Now we are replacing the caliper, drum and brake pads due to their grossly neglect service. The owner out right lied to me and tried to say the mechanic came out and told us about the dust plate and that we were really good friends with the mechanic” another lie”. The owner refused to take any responsibilities for his gross neglect and the cost he put on us for his mechanic’s neglect. We consumed the cost that he should have paid for his lousy service instead of causing us to pay for his neglectful workmanship.This mechanic has done 1 side job at our house on another issue with the truck which does not make us best friends he performs a job in our garage after business hours and he was paid very hefty for that job including gas money. We would have had him do another side job put he told us our truck needed a wheel bearing when it did not it was a wheel sensor on another tire. Its all about the money.There is no need to respond to this review from the owner I heard your voice and you actually made a laughing jester as if you thought this was funny. We are not laughing at all and the cost you have caused us due to your neglect and not taking responsibilities for your shop and employee’s gross neglect. If any one knows a honest responsible mechanic that can install brake dust plates that KArfix failed to put back on. we would love to know if one “EXISTS” . I already purchased the plates as well. It took a muffler company to show us what they did not do and tell us what the damage this missing plate would do to the truck and it did exactly what they said. We are know trying to find an honest repair service that will do put the dust plates back on. EXTREMLY DISAPPOINTED IN THIS COMPANY CONSUMER BEWARE> READ ALL LOW STARS BEFORE YOU GO TO THIS PLACE
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February 2024 by Elaine Thomas-el
We needed work done on our vehicle. The service was great and they got me in and out. I love the fact that they do take pictures of issues and work as well. Everyone was nice and professional. I will recommend them to anyone!
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January 2024 by Bobbie Corrales
I love this mechanic there super honest they take pictures and videos of what they find wrong with your vehicle and send them to you for approval for repairsService: Oil change
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January 2024 by Dashia Owens
I was very pleased with my experience. The customer service was excellent. I received prompt updates for service. I had multiple needs that needed to be addressed, and they were all met sufficiently and affordably. I had to wait a little longer than I wanted, but I think that was likely due to some things they couldn’t control. If I need something else done on my car, I will be returning here! If I could give Karfix 10 stars I would. Thanks again to the Owner Rich for all your hard work , effort and patience with my frustration and most importantly the technicians that got the job done. I would highly recommend you to take your car to Karfix to get serviced.
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January 2024 by Kari Day
Had a wonderful experience here! Rich is an upstanding guy and explained everything. I appreciate his honesty and will do business with him again! Thanks again, I highly recommend!
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January 2024 by Ray Thomas
Great Service and Reasonable prices. Ask for Rich and he will take care of you. I just went in for a grinding noise and it was just a clamp that bent down. They didn't charge me anything. Great People
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January 2024 by joe heudecker
Excellent management and workers they do amazing work and have good rates and warranties on all parts and labor. Tell them Joe Heudecker sent you and you will receive 25 dollars off any work you have done.
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January 2024 by Madeline Getz
Can’t recommend these fellas enough! I’ve taken both of our cars to them for around a year now and don’t go to any other shop. They are SO genuine and kind. Every other car place has made me feel like a stereotypical dumb woman who doesn’t know anything about cars (granted, I really don’t ?) but the guys at KarFix have always walked through the issues with me in a non-condescending manner until I fully understood what’s wrong with the vehicle. I’ve never felt gypped or overcharged. Rich and Edgar are also just a delight to converse with while waiting in their sitting area. Definitely take your cars to this awesome local business.
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January 2024 by Juan Vazquez
Great shop! Got my car diagnosed and replace sparks plug/ignition coil. They helped me the same day. The whole process was about 3 hours. It was a little pricey but it was worth the fast and honest job. Karfix also let me use my own sparks plug that saved me money and offered a teacher discount which I appreciate alot. 100% recommend Karfix? ?
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January 2024 by Pamela Smith
They are a great company to work with. Very reasonably priced.Services: General repairs & maintenance
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January 2024 by Allé Smith
Great customer service! Very knowledgeable. Highly recommend.
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January 2024 by Bob Ellis
Great service, honest and professional
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January 2024 by R M
Rich and Edgar were very nice, professional, and thorough. They gave me an estimate with my oil change with NO upsell. If anything I had to ask for more and they explained what was critical and what could wait. Very good pricing. Found and fixed something for free that another shop broke and a second shop could not find. This was on my wife's van so I brought my car in for diagnostic and they found my oil leak that previous second shop could not find and did not charge me. I'm a big fan!
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January 2024 by jack payne
They were spot on for the time to complete the job. It was on Friday before Christmas and they were able to squeeze me in. Price was more than reasonable
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January 2024 by Miladys Diaz
Good job and Rich is nice person , I recommend this placeService: General repairs & maintenance
