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December 2023 by R JL
Have been a customer of Gary’s for 20+ years. Only mechanic I trust with my VW’s and Audi’s. If you want honest work from VW experts there is no other place to take yourvehicle.
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August 2023 by Dave Kraak
Brought my lowered VW here 3 times for oil changes. Made an appointment, drove all the way out to the shop, and now they are saying that they can't lift the car to do the oil change. They've done it multiple times and know the vehicle. Would have been nice to have been told this before driving to the shop. Never going here again and I would recommend others avoid the shop also. Very poor customer serviceServices: General repairs & maintenance
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July 2023 by John Stack
Very knowledgeable and very helpful. Fair pricing and able to complete repairs in a reasonable time frame.
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June 2023 by Camilo Delarosa
Used to really like the spot, but after confronting Gary about an inaccurate labor estimate he wanted to call me “silly” for wanting a legitimate one. While Gary’s might have the cheaper labor rates in the area, there’s shops with labor rates just under $100 not too far out of the way. I had been going to Gary’s for repairs and oil changes for just over 2 1/2 years and I’m more than happy to have found a new shop with an HONEST owner. Good bye and good riddance, sir. ?
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May 2023 by Aaron Johnson
My parents and i have been going to him for years, with multiple vws. Never had a problem after leave his shop, very straight forward with me, and I wouldn't drive from G.R. just to have him/them work on my car. I trust their work very much.
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April 2023 by Carini Realtors
Gary’s does a great job at a reasonable price.I stopped going to the Audi dealership and have never looked back. Keep up the good work.
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March 2023 by Theresa Chaltraw
Gary's Automotive is THE best family owned VW repair shop in West Michigan! They are knowledgeable, friendly, have a loaner car, and get your vehicle repairs done in a timely manner! Top notch!!
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February 2023 by Gray Warner
Very honest and highly professional mechanics. Best VW prices for pe-owned Passats and Jettas, and their condition is brought up to date mechanically, making them very reliable.
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February 2023 by Jaden Sosa
Came in for the first and last time and I was quoted $800-1000 for a COOLANT LEAK. Granted it was in the intake manifold and it's a Volkswagen so I expected it to be expensive but I guarantee you I could take it ANYWHERE else and get it done for less. Looking at other reviews it looks like Gary has a tendency to be greedy. Won't be coming back again.
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October 2022 by Meredith Coffey
Such an honest place and a good, fair price. Great place for any Volkeswagon!
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September 2022 by Kelsey
Disrespectful old guy money hungry. I’ve given him plenty of chances to offer me a fair deal and I have yet to receive one so I bring it elsewhere for 3x less money every single time
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August 2022 by Gus O
Horrible place. DO NOT BRING YOUR CAR HERE!!! My friend made that mistake and now has to pay 12k for proper repairs after Gary’s absolutely destroyed his car. DO NOT COME HERE.
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August 2022 by Phillip waugh
I can’t give Gary and his staff enough of a positive review. I brought my vehicle in today for front/rear brakes and an oil change. They competed all before the deadline they had set, and we’re super helpful. 10/10 would recommend and I’ll tell anyone with a VW/Audi to bring their vehicles to Gary AutomotiveServices: Brakes
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April 2022 by Matt Ryzenga
Highly recommend Gary and his team. All around honesty and great customer service.
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April 2022 by jeremy thaler
Gary and the boys have never let me down on repairs or maintenance. Vw pros.
