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July 2023 by glenn tuszkiewicz
Excellent customer service. Placed my order in the early pm for spa parts I could not find in Wisconsin. Same day I received notification they had shipped. Arrived three days later.
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December 2022 by Benjamin Myers
This business is awesome! Be patient with them though they seem to be very busy so if you call and no one answers leave a message. I got a free hot tub that is a 2000 model year and they have every part I needed for it right down to the cup holders and head rests. I've almost completely restored this hot tub purchasing everything from them.
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December 2022 by Adam Devereaux
Knows the products and quickly helped with getting my spa back up and running. Note that this is the place to go for "official" Great Lakes Spa hot tub parts and advice.
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December 2021 by Josh Foster
Called left a message they called back quickly. Talked to them he explained things to me told him I would be there the next day and he had all my parts sitting on the counter waiting for me.
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December 2021 by Diana Mcmanamey
Great service!
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January 2021 by Markus A.
If you need parts, try to look elsewhere. They never answer the phone! We have left several messages and have not received a return phone call. Being the only "local" provider of parts for our brand, they are almost double the price of online stores. I guess when you have a captive audience you can do what you want. Good thing we are switching brands.
