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July 2023 by Suzanne S.
Great gift ideas with their other merchandise ! Staff very helpful ! I drive from South Haven for collegiate things for a golf outing and other events! They deliver to my car !
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June 2023 by Joan R.
We bought bar stools 15 years ago and they are in perfect condition today. Great product.
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March 2023 by Dale H.
I have no issue as of yet with the product. However, the staff there is about the most unfriendly I have dealt with. You honestly feel as tho you are in interruption of their day and an inconvenience. attention to the customer could be improved in a big way.
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December 2022 by Daniel V
Purchased a logo pool table, pub table, and bar stools. Communication with the staff was great. Setting up the pub table and bar stools was a breeze and took about 20 minutes for the set. The pool table was delivered with installers and was completed in a few hours.Overall, working with Holland Game Room was amazing and would highly recommend due to the quality and attention to detail on the game table and pub table set. No expense was spared. Definitely some heavy duty products.
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December 2022 by Tracy Schneider
Super nice Tampa Bay Lightning neon clock for half the cost of others!
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September 2022 by David Di Pietro
Purchased L216 Chrome Notre Dame Vintage Pub Table. Looks great, but attention to detail made the experience not worth the purchase. Wrong screws included in the package. Pre drilled holes in base could not be used because their welding covered parts of the hole. Pre drilled holes for tables levelers did not go to the same depth on each drilling. Instruction sheet was vague, on faded paper and completely unreadable in sections.Table looked great and should have been able to be assembled in 15 minutes. Took over an hour and had to use many of my own screws and tools to redrill holes. Nice table - horrible quality control. Have had more success with other manufacturers.
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August 2020 by Ellen A.
Just picked up 3 stools for our new house and we're thrilled! Nancy was a huge help. She encouraged us to step out of the box and we couldn't be happier with our choices.
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January 2020 by John B.
High quality bar stools.. One of ours was damaged during shipping, called customer service and they sent replacement seat right away. GREAT customer service very professional. Very pleased ,worth the extra money for higher quality. Highly recommend
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June 2019 by Jordan B.
Great products but the customer service is among the worst I have ever seen. The product quality is very good IF you can ever get a hold of them!! We received a tire cover for Christmas. It was the wrong size. I contacted them and got help from a great gal who walked me through the return process. I followed the return instructions and shipped it back with a $20 check as "exchange fee" even though the new product was much less expensive than the original. 3 months later I have left 4 voice mails for customer service and have emailed twice with no response! And guess what?! I still don't have my item!
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January 2019 by Tom F.
Used brand new credit card to place order. 6 days after order, bogus charges started showing up on my credit card. Coincidence? You decide. Never again.
