April 2022 by Paige Boucher
Nathan in appliances was super helpful and knew a lot about all the products he had. I was looking for a new fridge with a good size freezer in it and he pointed me in the right direction. He wasn’t pushy at all and definitely made me have a good experience! I will for sure be coming back in the future for other appliances!
April 2022 by April Hoezee
The internet to the store is misleading. Told us to look in store for product and was told they don't sell items at any locations; for example dinnerwareApril 15, 2022It was great this time. Customer Service was awesome, and we found what we were looking for
March 2022 by patricia montgomery
Bought this plant today half price rack for eight dollar's, hopefully I can bring it back to life.They had too many plants to pick from.I love Lowes plant selection.I will be back.
March 2022 by Kevin Thielbar
I feel as lowe's a very good place to get whatever you need. For me it's a very local spot. The only real competition here in Holland is Menards. I do prefer going to Lowe's over a lot of smaller places around here unless I'm looking for a very certain item. As for home improvement items this has almost everything.
March 2022 by Jenna Wenger
DO NOT BUY WINDOWS FROM HERE AND USE THEIR INSTALL SERVICE BROKERING. I AM STILL WAITING FOR 1 WINDOW TO BE INSTALLED AND I STARTED THE PROCESS OVER TWO YEARS AGO. COMMUNICATION IS HORRIBLE AND JASON AND LEAH ARE THE WORST AT CUSTOMER SERVICE. I CALLED TO COMPLAIN TO CAMERON AND INSTEAD OF SAYING THAT HE WOULD LOOK INTO IT AND MAKE SURE THAT SOMEONE ELSE DOESNT GO THRU THE SAME ISSUE, IMPLIED THAT I SHOULD HAVE TALKED TO CUSTOMER SERVICE TO GET A BETTER RESULT. NOW AFTER A MONTH OF MY WINDOW ONSITE AT LOWES IN HOLLAND, FIND OUT THAT THEY SENT THE INSTALL REQUEST TO THE WRONG PERSON AND NOW I WILL NEED TO WAIT ANOTHER WEEK FOR A CALL BACK. THIS PLACE IS A JOKE.
February 2022 by Carl Dunker
I would not recommend buying appliances from here. I ordered a wall oven in October. It arrived in the warehouse at this Lowe's location on October 30th, where it now sits, and I have the confirmation email to prove it. Even after contacting this location multiple times, they still have not been able to get me an install date.It is beyond my understanding why they can't get their installers to put an oven in my wall in nearly three months.
February 2022 by Laurie Van Den Beldt
Clean and well lit store. Aisles are clearly marked for the most part. Employees are very helpful and will walk you over to the correct place whenever possible. They're also willing to call another department to help you find something that isn't in their area.
February 2022 by Alex Salas
Hiring managers not training employees. Teenage daughter gets a job there and then they drop her and do no training. The tenured employees do not train the new comers even though they are instructed to do so by said managers. This location lost a me as Landlord/contractor to a minimum amount of business for good. Thank god for Menards.
February 2022 by Miranda Roth
I do not recommend having Lowes work in your house. I've bought the last 5 appliances from Lowes, and always was happy- Until this last time......I had a dishwasher installed, and the guy chipped my counter edge!!I thought Lowes was licensed and insured, and they'd fix my counter!Boy was I wrong!!!They opened an insurance claim and all.But, it got denied, because the installer said "he didn't do it." Thats all it took. Denied!! Closed!!They didn't care about a thing i said!! They didn't care what happened to my kitchen!They didn't care i had the chipped piece in my hands, i found right in front of the dishwasher-right after he left.They didn't care about my picture, proving i had no chip. They didn't care about anything I said!If they only listen to their installer guy, they'd never pay a claim the rest of their lives!!!What about what I said?What about that he DID do this!!??I realize he doesn't know he did it. But he DID!I have a picture of my kitchen from before the install, no chip in counter!I had no chips anywhere until this!Also, I had 2 dogs at that time-so before the guy came, I swept the area, so he wouldn't have any dog hair near him. But, after he leaves, the piece is laying on the floor in front of the dishwasher!!The piece fits in the chip perfectly. I saved it in a ziploc bag day one.But, ohhhh he didn't do it????They didn't care what I said. They denied claim and its closed. Now im stuck with a chipped counter, they ruined!I trusted Lowes in my house. I figured if they broke something they would fix it!Insured right?I've contacted several managers at Lowes, and customer service, nothing helps. Its terrible business practice, and very rude.I wouldn't trust them in your house. Because if they break something, they won't fix it.Wouldn't that blow your mind???I have to let my friends know too, because they'd expect their house would be fixed too!I'm shocked they handled it like this. Especially with how much I've spent at Lowes.We built our house with wood, siding, counters, cupboards, faucets, lights, etc. ALL from Lowes! Then they treat me like that?I just bought my washer and dryer from them too!I'm not the type of person to just blame them. If i did this I'd just pay. But this is beyond wrong. I shouldn't be paying for this!!I don't need all new counters either. Just a facial piece.Anyway, I definitely recommend going somewhere else.A manager at Lowes can't even help me. Thats bad.So wrong!!! I thought the truth always prevailed?Isn't that the saying?!
January 2022 by Tessa Rush
A nice young man named John helped us. He knows his stuff and was super helpful! Thanks for everything. Lowe's also gives a veterans discount.
December 2021 by Laura Batey
Went to get poinsettia plants and look at Christmas. Great selection of plants - would be nice if sale price was noted near the product. Plants look good but need to be watered. If they had the sale price people would snatch them up.
November 2021 by Travis Appel
Go to Menards. I've been to the Holland location multiple times for projects both personal and professional and had something go wrong more often than not. Unattentive/uncaring service, missing items from my orders(multiple times), incorrect price between shelf and checkout, online stock not matching the store, ect. I'm a reasonable guy with a lot of patience but y'all messed up one too many.
October 2021 by Meury Gomez
I love shopping at Lowes great people that work there. Can't wait to get my Xmas tree..
September 2021 by Lynnette Rumsey
They have just about anything you need. Prices are just a little higher than menards. No bifold door hardware . I had a good experience with buying my washer dryer combo last year though.
August 2021 by Antonio Altamirano
Going from software development to remodeling a 100-year-old home is quite a jump. I’m not an expert in hardware stores but Lowe’s in Holland, Mi is pretty well stock and they deliver and so far they’ve been able to provide all I needed. And I started with zero tools.