The customer service is non existent. Policy changes happen when you walk in and the view your appearance. Because I have a beard, I have to jump through hoops to cash a check. I was even swore at using the F word in front of my five year old daughter.
January 2019
I deal with this branch on a daily basis and the customer service is great. Even when they are short handed they are courteous and patient with me and other customers. Thanks for having a great team.
Macatawa Bank offers a full range of banking services, retail and commercial lending, wealth management, treasury management, private banking and eBanking services. Whether you prefer mobile or in person banking, we are here for you. Our 26 full-service branches are conveniently located throughout Kent, Ottawa and northern Allegan counties.