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January 2024 by Eric VanHoven
Awesome experience! Lincoln our sales man knew exactly! What we were looking for and without upselling us a bunch of things we didn’t need. Thank you mattress firm for a great experience, we will be back!
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January 2024 by Kaylyn Mitts
Store assistant was super helpful and kind! Gave me a run down of everything to expect with my new mattress. I can not wait to sleep comfer again!
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December 2023 by Rita Okon
We were greeted warmly as we entered the building. Nicholas was informative about different mattresses, prices, warranty, etc. It was refreshing not to have a pushy salesman. Nicholas respected our financial limits too! If you need a mattress...try Mattress Firm in Holland!
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November 2023 by Bob Ludolph
I came to Mattress Firm after a terrible experience with another manufacturer. I received wonderful treatment from the staff including sales and delivery . Even my exchange that was caused by my decision, was effortless.
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September 2023 by Keena Kent
Nicholas did a great job figuring out our needs within our budget. We had a short amount of time, he never pressured us yet gave us all the information and options to allow us to make an informed decision.The application was quick and easy.Thank you Nicholas for your excellent customer service. We are looking forward to our new bed!!
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September 2023 by Jill G.
We received the best service from Sydney today! Not only could she answer every question we had right off the top of her head, her warm, friendly and patient personality was a breath of fresh air in this current customer service environment. We are excited about the new bed we bought thanks to her. Sydney was just here for the day from the Muskegon location, so lucky us for shopping today!
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September 2023 by Michelle Humphrey
Nicholas was very knowledgeable and went above and beyond to help us getting us what we wanted and the financing was quick and easy
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September 2023 by ROBERT HALL
The had the Goldilocks mattress, not too hard and not too soft, just right. The salespeople were not pushy and appreciated our sense of humor. My chiropractor has insisted I get a new bed, so I made 2 people happy at the same time. No pressure or sales talk, just a great mattress.
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September 2023 by Kourtney Ellens
Nicholas has helped us before with another mattress as well! He is a great person to work with! Kind, polite and knowledgeable. I appreciate him working with me in his last 45 mins of the store being open. He offered to stay late to ensure I got what I wanted (I was looking for a mattress to take home that day). I was never rushed along! He's a great team member to work with from a customer end. He even loaded my mattress in my vehicle. Thanks Nicholas, I appreciate you! Mattress firm in Holland. Will always be our first stop for a new mattress!
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August 2023 by Jc Houck
Good shopping experience. I did my homework prior to this visit so I knew what info to give them in order to quickly try out optimum mattresses for my specific needs. No hard sell necessary since I pretty well knew what I needed. I would definitely buy mattresses here again.
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August 2023 by T&B
Needed a mattress in a hurry. Found exactly what we were looking for in stock. Was home and set up in less than an hour.. thought I would waste a whole afternoon shopping. Thanks so much for the awesome service! I would recommend this place!
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July 2023 by Jordan Watkins
Nick helped us pick out the perfect mattress and base! Super caring. Kevin and Lincoln were also very nice to chat with as well.
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July 2023 by Sophie McVeigh
My husband and I needed a queen size bed for our guest room, and Nicholas was our salesperson! He was very knowledgeable and helped us make the best decision for our future guests comfort! Highly recommend visiting Mattress firm and Nicholas!!! Thank you!
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June 2023 by Scott Rodgers
Had exactly what I wanted and brought it out to my vehicle for me. Fast, friendly, and easy. They have excellent products and the prices are fair. Highly recommend.
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June 2023 by Xavier Chavis
The employee, was super nice, and let my brother play on the bed while i was taking to him. Got what I needed and got out. All around good time.
