Michaels is a one-stop shop for craft supplies, gifts, and decor for holidays and special moments. It has expansive assortments including art supplies, fabric, yarn, frames, floral items, scrapbook materials, beads, and craft machines. Customers report wonderful experiences thanks to the kindness of the workers. The staff is described as friendly, helpful, patient, knowledgeable, and thorough, providing excellent customer service. Employees are noted for making shopping experiences quick and painless, even during hectic visits. While checkout lines can be long with limited staff, those serving are nice. A suggestion was made for added convenience of a cart return in the parking lot.
Employees were absolutely wonderful. So helpful and sweet. I found everything that I needed.
January 2026
Barbara in framing is an absolute treasure! She helped me re-frame a print with a regular purchase frame ( not custom) and it looks spectacular. Truly appreciated her help & expertise!
December 2025
The employees here are so friendly & helpful! I went to for custom framing assistance, and Liz showed us our choices, took time to show us frames that would work with our artwork, and made the whole experience enjoyable. Thank you! 🙏