-
October 2023 by Jill Alford
We were in looking at pillows. We purchased two and are awaiting delivery.
-
July 2023 by Michael Hulett
Great sales manNo pressure, just the facts
-
May 2023 by Jeff Roberts
Read all the fine print on the “100 night trial.” $250 for all exchanges or returns which takes weeks. Another $45 for a bracket to attach my headboard that I wasn’t told about. If you buy an adjustable bed frame you are stuck with Sleep Number because the adjustable bed frames are all final sale.This is just a “sales” office. After you get your bed, they direct you to the 800 number for any issues.
-
January 2023 by Nate McLeod
Steve was a great help in finding the right fit for us.
-
January 2023 by Linda Hinz
Steve was great
-
January 2023 by Brian Rogalske
The staff in the store was very helpful, professional, and thorough. My only complaint is now that I created my account, I'm getting several e-mails a day; unnecessary e-mails...rate this, rate that. I don't want to unsubscribe because then I'll miss important delivery e-mails, but this is ridiculous!
-
January 2023 by Doug Schrotenboer
Salesperson was very helpful and knowledgeable and low pressure. Great product. Would highly recommend.
-
January 2022 by Allison McCabe
Kaleigh was wonderful! Explained everything really well, I didn't feel rushed or overwhelmed. She was patient and accommodating when we needed to make a change to our order. Cannot wait for our new mattress, thank you Kaleigh!
-
January 2021 by Becky Todd
Very good service. We were allowed to try all the beds out. Given quotes that fight our budget. No pressure sales.
-
January 2020 by Jim Vining
Will never sleep on a bed that isn't a Sleep Number again. Best mattress you can buy. Almost makes me hate to travel now.
-
January 2020 by jackie bordner
Sales person was very knowledgeable, took all the time we needed,
-
January 2020 by Heather Cole
Clean store. The employee was very nice and knew everything about the beds!
-
January 2020 by Janet Phelps
Friendly personal,
-
January 2020 by Emily TenHarmsel
Matt gave us excellent customer service! He is very knowledgeable, and helpful. He did an amazing job of explaining the difference between sleep number & other mattresses, and explaining the different sleep number models as well. He helped us find the bed that would meet our needs & helped us find a good pillow to go with it. I'm very excited for our bed to be delivered!!
-
January 2020 by Devin Shea
Great experience in the Holland and Woodland Mall locations. We got the demo in the mall and pulled the trigger in Holland. DJ was very helpful with some questions and James was very helpful and extremely enjoyable to work with on our final purchase and educating us on other products we asked about. Absolutely low pressure sales techniques used throughout the process which is always appreciated.
