Spectrum Store offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit their local store to shop for internet, new products, and mobile devices, or to upgrade services, pick up or return equipment, and pay bills. The staff is friendly and helpful, with employees like Brad and Ben providing patient and knowledgeable assistance, making the process smooth and enjoyable. Customers have praised the store for quick service, especially when making appointments, which allows for fast and efficient upgrades or setup. The store also handles equipment returns and provides support for home and business Internet services. While most reviews highlight positive experiences, there are some concerns about device support, such as issues with Samsung devices and carrier unlocking policies, which can lead to frustrations. Overall, the Spectrum Store is a convenient place to get help with internet, mobile, and TV services, with staff dedicated to making customers’ experience pleasant and efficient. Whether upgrading phones, setting up new lines, or resolving service issues, the store strives to provide friendly assistance and quick service to meet customer needs.
They helped me with the problem about some equipment I needed to return. Didn't know what to do with the constant e mails. Know I do.
April 2024
Had a phone mishap and Brad was great at helping me finding a new phone and helping to activate. Very patient and knowledgeable. Thank you Brad!!!
April 2024
What is there to review? I had to return a modem. Waited a few minutes to be helped, got what I needed taken care of, and I left. Employees were friendly.
