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January 2024 by Poison O
Very nice staff, animals look well taken care of. Clean but I think a little over priced
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December 2023 by Justin Lechner
Totally scammed by VIPets in Holland.We bought a “Newfoundland Doodle” puppy from them for over 1,000.00, when we took it to the vet a few weeks later we found out it would max out at 25lbs and there was no trace of Newfoundland in the pup at all.We were given no refund, no compensation, and no help. In fact we were told by the staff “You should have done your research before buying the puppy”. Not sure what kind of research you can do against a scam.I had been a very loyal and supportive customer for many years, with fish and reptiles. I haven’t and will not shop there again. It’s crazy they can legally be allowed to run such a scam.
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December 2023 by Rhiannon
Even after going to a few different places, this place seems to have the right vibe for connecting with some of the potential pets here. Many years ago, I ended up finding the sweetest cat at another V.I. Pets location.This time, we were looking for a first pet for my little one and we ended up finding the absolute sweetest hairless rats. I did not expect to walk out of there with rodents but like I said, the vibe there is just different. Another awesome thing is that because the rats were hairless, they didn’t trigger her allergies like furry animals do. Right place and right time made it all work out!
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November 2023 by Deseray Cleveland
Always the best service! People who work here are the most amazing and helpful, with tons of experience and knowledge in different types of animals and reptiles!
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October 2023 by Brenda Homesombath
The team at V.I.Pets will go above and beyond for their customers! They stayed in contact with me through out the weeks till my special order came in! Thank you so much Micheal and his team !
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October 2023 by Sierra Brady
This would be a great store but unfortunately they support puppy mills and backyard breeders. Would love to see them stop selling puppies and kittens.
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October 2023 by Erick Ortega
Love this place the pets look well taken care of and we bought our son a miniature snauzer a few years back and he has been a blessing to our family and a best friend to our son
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September 2023 by Brea Mancilla
I absolutely love this place! The employees are awsome and very knowledgeable. You can really tell they care about the animals and take great care of them till they find their homes. We love the scaly babies we got from there!
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August 2023 by Matthew Svevad
We got an amazing puppy and the employee was extremely pleasant and helpful! I would definitely recommend!
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August 2023 by Paul Rupp
Went here for crickets as they were on my way to where I was going for dinner. I asked the counter man for crickets and he pointed in the direction of another worker cleaning the dog cage . I asked him for crickets and he asked the counter man I previously asked who was sitting down drinking a soda to get me crickets behind the counter. The counter man immediately asked me what they were for which I replied a toad he then replied for a wild toad and I said yeah for one my son found. The counter man goes on to his coworker and myself about how bad that is and belittling myself and my son and shaming us for having a wild toad. After he gets our cricket's he randomly asks if my son has autism and I politely answer him that he has turrets syndrome and he asked does he randomly cuss? I replied no. Very unprofessional on the employee and very embarrassing experience for my son and myself. I'll continue to go to Chow hound and won't return here! Big mistake trying them!
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July 2023 by Jami VanDyke
I have gone to VI pets for as long as I can remember and they have always had the coolest animals and kept the pet cages or tanks clean. They have always had friendly staff that is so helpful and so informative. They are clean and organized and have so many options for pet needs and wants! My favorite pet store in the area to get everything my dog, cat and rats need!
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June 2023 by Jack Miller
Knowledgeable staff. Great selection of small tank aquatics, live water plants, some tarantulas, and amphibians as well.Great place to get a tank established. Support your local pet stores.
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June 2023 by Jacob Ritenour
Their inventory is generally not very large or impressive (limited types of light fixtures, feeder food, etc.) but the service has been nice each time and as I mostly only shop for feeders, they regularly have stock of pinkies and crickets.
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May 2023 by Tammy North
The only place to go for all your aquarium needs, they always have what you’re looking for.
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April 2023 by Cara Sam
Love V.I.Pets. I have been shopping there since dragging my parents there as a kid and through 2 location changes. Sweet, helpful workers. I'm a little iffy about selling kittens and puppies instead of working with a local shelter but that is a personal choice. Overall love them though.