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December 2023 by Mike Mitchell
Great experience purchasing a new vacuum. Steve was very knowledgeable and easy to work with.
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December 2023 by Ed Taylor
Took vaacum in to get fixedThe guy says well you can buy the part and fix it yourself or we can fix it. I said ok so I buy the part and also some bags. I said mmm i wonder how this comes apart... he shouts back well im certainly not going to show you! I said ok ill just go on u-tube and find out. If you don't want people fixing their own stuff then you shouldn't be selling the parts. What a jerk! Too bad.... been frequenting this place for years. Sounds like someone needs to retire.I don't need someone else's drama.. get a life.
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April 2023 by Joanna Cammenga
Wonderful service!
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January 2023 by Tom Cunningham
Great guys always helpful
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January 2023 by Stephen Mattias
Answered all my questions clearly and was honest , would go back if I had questions about vacuums again
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January 2023 by Lexi M.
Expensive $100 an hour for older vacuums.
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January 2023 by Wayne Harmsen
Bought a upright vacuum from them, wife decided a couple months later she wanted a additional wand tube to reach out farther when doing steps.She was told she should just go on line and find one.So that’s what she did, and will do that the next time we been another vacuum!We won’t darken there doors again, obviously they don’t need the business.
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January 2023 by Elizabeth Ogle
Fast service at a reasonable price with clear communication and expectations. I am so glad to not have to send my vacuum to a landfill. Nice work, guys.
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January 2022 by neomi ramirez
Fast and efficient. Reasonably priced.
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January 2022 by Ty Hogue
Knowledgeable, Fair Pricing and Excellent Service
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January 2022 by Randy Wedgwood (Wedg)
I would highly recommend Vacuum Headquarters. The two men that helped me are extremely knowledgeable and helpful. No pressure selling and they even have a good sense of humor. Their prices are as competitive as the box stores. The best of both worlds; good pricing and great service. I purchased a carpet shampooer/cleaner this trip and will be purchasing a new vacuum this summer. Thanks for the great service.
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January 2022 by Allison Christians
We brought in our vacuum and I had to call 2 weeks later because I hadn’t heard from them. When I called they told me my vacuum wasn’t fixable. I went to pick it up and it was a wire split that my husband was able to fix and now it’s working again. They were going to throw away my $400 vacuum.
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January 2021 by CM FD
Extremely knowledgeable and friendly staff. Quality products at reasonable prices
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January 2020 by Stephen Gombas
I had never been here before bringing my vacuum in. The staff were friendly and got the vacuum checked in quick. After a few days, we got a call it was done. I went to pick it up and the vacuum they brought out was so clean I had to ask if it wasn't a display model! It looks amazing! There was an entire canister worth of stuff in the hoses and they seemed to have gotten it all. Can't wait to test it out.
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January 2020 by Brian Wagner
Took my vacuum cleaner in to get looked at because the beater wasn't turning. Normally I'd fix this myself, but the thing is assembled with security fasteners that you need a special tool to get to. Turned out that it was just a connection issue, so they didn't charge me for the diagnosis. Talk about good customer service!