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December 2023 by Kimberly Zwart
Forever Young is absolutely the best we’ve ever worked with!! He’s so knowledgeable and friendly. I used to dread having to stop in anywhere to deal with phones and now I actually look forward to it!! We’ll never go anywhere else!!!
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November 2023 by SARA MILLER
Young Kim, one of the reps, is an amazing human being and he provides incredible customer service. I’m from Idaho and was visiting by way of Chicago when I had problems with my phone. We stopped by and saw him on a Sunday but we had to come back because of the business account. I have a Verizon store right next to the place I’m staying in Chicago but I chose to come to his Verizon store because he was so incredibly helpful. People like him should be given all of the opportunities in the world. He was kind, knowledgeable and he so easily connected with people. The time in the store past so quickly because he was chatting with my friend and I the entire time. I don’t know who owns this store but who ever you are, be sure to promote Young and give him opportunities to show others how to provide cellular service because he was AMAZING! Thank you, Young! You made our day!
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November 2023 by James Crandell
Keith did a great job, professional and very knowledgeable. Definitely will be returning.
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October 2023 by Brent Veldheer
Great people! Stayed late after they officially closed for the day to make sure we got a new phone!
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October 2023 by Brinsley VanderZwaag
Keith was super helpful and attentive to my needs. I’m all set up ready to go with my new phone!
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September 2023 by Dennis Fennema
Keith was very helpful (and patient) with us. He explained the different options very well. He stayed after hours (after close) to help us get our new phones and accounts set up. It was a very pleasant experience.Thank you, Keith.
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September 2023 by Paul Keyser
I was incredibly impressed by Keith Chaffin and his knowledge on switching over to our new phones. He was polite and patient with all my questions. Highly recommend this store to anyone looking for a new phone!
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September 2023 by Peggy Fennema
Keith was very helpful. I even had to go back in to get help connecting my phone to my watch. He was willing and happy to do so. I like the new location.
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September 2023 by Donna Seth
Very pleasant visit to the new Verizon store on South Washington. Keith explained all the details of getting a new phone. He set up my new one for me and showed me things I didn’t even know. He was very professional. And there was NO wait!
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September 2023 by Carlton Kirkpatrick
Keith is the man! I was provided with a great phone, and the in-store service team are very helpful. I definitely will only be dealing this store.
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August 2023 by Rick & Kathy Jones
Could not ask for better customer service than at this store. Kenny, Young & Keith were very helpful and made purchasing our new phones so much less stressful. They helped us with everything we needed and were very knowledgeable. We are not technical and they explained everything and walked us through all of it . Thank you so much guys for all your help. We will always use this store only.
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August 2023 by Kathy DENUYL
Kenny was great with setting up me and my husband's pho e highly recommended coming to this store
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August 2023 by Susan Liang
Awesome assistance at this Verizon store. My big and little questions were all respected and answered. Decisions were mine and I felt no pressure to exchange my phone.
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August 2023 by Robin Kissel
Love this location!! Ken was amazing. He answered all my questions, very knowledgeable and so friendly. Will definitely come to this location for all needs.
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August 2023 by Todd Rozema
Keith was great he knew a lot of things and answered all questions and really friendly
