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February 2024 by Carol E.
Store manager was very unprofessional and unwilling to help me return my phone. Not sure I will ever use this store in the future.
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February 2024 by Cory Berends
Standard Verizon store
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February 2024 by PAR Production
I would like to suggest everyone.
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February 2024 by Jayne Geribo
Thank you Cassidy!! I arrived so frustrated with Verizon phone/on line contact. Cassidy was very helpful and beyond that- patient!! I bought exactly what I needed.
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January 2024 by Gina Clavio
A huge shoutout to Alex!! Alex was the best! He was so so patient with my mom (and me) today. My mom needed the info from her Android transferred to her iPhone 14. He spent 2 hours with us. We won’t hesitate to come back here as the customer service rocks! In fact, all the employees we interacted with today were so friendly.
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January 2024 by Mystiq Denise Stechly
I was out of town w/o a cell and told to go to Verizon. They were rude and wouldn't help me. So I went next d oor to t-mobile and fixed it in 15min.
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January 2024 by Andrea Marek
Service was quick and concise. Friendly employees and a nice environment. Thank you for you help.
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December 2023 by Torch 8191
Ruined a Christmas gift to our son! Purchased a iPhone 15 for Xmas and Verizon shut off his cellular on his current phone and switched to his new phone still wrapped under the tree! When I called Verizon to get it switched back they told me that he needs to shutoff his old phone before they can do the switch! So if I do that he will know! Thanks Verizon for doing something without our consent!
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November 2023 by Happygirl88
Very helpful
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October 2023 by Jaycee W.
The fact that the response is almost identical for every bad review. Not trying to help at all
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October 2023 by Libby Moskal
Waited for 2 hours for people to cut in front of me and still was not helped. Pretty bad customer service.
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October 2023 by Jimbo Huizinga
After switching from T-Mobile I’m a happy customer after the bugs got worked out. The employees at the store are very helpful.
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October 2023 by Jennifer Yax
Amazing people and customer service! Thank you Michael and Laura for all of the help switch from another provider!
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September 2023 by Belle Ramirez
Excellent Customer Service at this location.! Every employee knew what to do, how to do it and it a timely matter.! Cassidy was so helpful.!Keep up the good work y’all.!
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September 2023 by Amy Geerlings
Thank you to Keith at the Washington St. store for meeting all of our Verizon needs! Keith was so knowledgeable with helping us find the best plan that worked for our family. He was efficient as well as the best at multitasking. In addition, as he was assisting us, he welcomed customers as they entered the store and acknowledged those who were leaving. This speaks to his appreciation of his customers, which is lacking in todays world. Thank you Keith! Keep up the great work!
