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November 2023 by Charlotte
Depending on the location the value for service is great. However the Grandville location is understaffed.
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September 2023 by Solo
Had couple tires changed, was a lot cheaper and about the same speed as discount tire probably faster to be honest not bad did a good job.
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September 2023 by Zsofia Sutter
We got new tires at Walmart and were told that it will take an hour to get them on. It has taken over 3 hours. They simply do not have enough people working.Service: Tires
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July 2023 by randy dunn
Got an appointment at 7. Crew did not show up until 7:15 but I will say they did a better job than discount tire. They were knowledgeable and I found out discount has been putting on the wrong tires for years. So thanks guys might’ve been a rocky start but ended well.
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July 2023 by Chris Elzinga
Just took my 6 month old EverStart Platinum car battery in for a test, and it passed with flying colors, even though it won't charge over 11 volts.Service: Auto battery maintenance
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June 2023 by Hans C
They seemed to be understaffed and take a while to get tasks done. Their rates are more affordable than most though.Services: Tires
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April 2023 by Stacey Robertson
Prices are affordable but the guy who helped me had a terrible attitude. He was working in the garage so I get it.. They aren't in customer service but they could still talk to people with some respect.
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April 2023 by Theresa Vaandering
I got a flat tire was super thankful to the customer who pointed it out i went in and explained my situation and he went above and beyond for us went out to the normal parking lot area with us aired it up then met us over in the tire services they were able to patch it up for 15 dollars ? i am incredibly thankful for all the help
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February 2023 by Linette Bracelin
I had a great experience here when getting my tires, I would recommend them to anyone and will go here again!
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December 2022 by Clif Rowden
Online Sunday hrs shows open 7am. Arrived 6:50 to see sign stating opens at 9am...2hrs wasted. Return at 8:45 and was checked in, said it would be an hour. Finally, completed 3 hrs later. 5 hrs for and oil change. Not worth it. Also they did not replace the window sticker. Wasted half a day..Service: Oil change
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December 2022 by April Gordon
The service you receive at the auto care center is rude and slow. Not to mention how out of whack the store is just blows my mind
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December 2022 by Marisa Makil
I was there the day before thanksgiving. I communicated to the salesman (young man, maybe thirties, tall, charismatic, was married) that I wanted new tires so I didn't risk hurting my baby nephew while he was in my car since the roads had been so bad lately. Everything was fine until one of the mechanics communicated to me that he didn't think I needed new tires, because mine were great. The salesman came out and told him to leave, then informed me that the only reason the mechanic said that was because he was "Lazy". I told him that i had changed my mind about getting new tires, and he basically told me that if I wanted to wait until I killed my baby nephew by sliding off the roads because I didn't get snow tires, it was no skin off his knuckles. I went home crying, and I will not be returning. If I could put 0 stars, I would.Service: Tires
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December 2022 by Rebecca McCaw
Rude service from beginning to end. I'd rather pay a little more and be treated with kindness. I gave two stars because they preformed the work, however the auto tech called me a "fancy lady" for requesting a synthetic oil change. I doubt a man would be spoken to in a similar manner.Service: Oil change
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October 2022 by Zack Zrull
What a terrible first experience at this Walmart Auto Center. I had two tires shipped to the store and upon arriving was yelled at by someone who said I couldn't come into the bay. He later admitted that he forgot to put chains up on that bay.In the office, I was talked at by 3 people simultaneously while the service writer was trying to explain the work to be done. He could not explain it very well to me, misquoting the price of a few things, and he didnt seem to understand how his tablet worked when I asked to see.When picking up, I had a few questions before paying. The cashier in auto was pretty rude and impatient, and very passively called a mechanic over as if it was very inconvenient. Again, one mechanic yelled rather than speaking normally, and just kept repeating "it's synthetic" but not really answering what I was asking.I noticed on the invoice the oil was 3.7 qt; this is incorrect, and I asked about it. Again, a big sigh from the cashier. The mechanic looked in the book and showed me that it was indeed wrong, and should have been 3.9 qt. We agreed that the tech just looked at the capacity in liters. I do know there is a TSB for this model that specs 4.4qt, but clearly the Walmart service manual is not updated to reflect this. So, depending on how you figure it, they shorted me between 5% and 15% of my oil, and it was not even full according to the dipstick.Just a really unprofessional shop with zero basic communication and customer service skills.The only positive about this visit is that I have two new tires. I will never be going back to this shop for any service though.Other points:One of my indicator bulbs is out, but their "multi point inspection" marked it as fine, so obviously they just skipped some of the checks.I got the Roadside Warranty, and one of the DOT numbers for the tire was written wrong. This might present issues with the warranty in the future.Services: Auto tire replacement
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July 2022 by Leon Harris
I had did a online order for some tires, there were 6 cars in the bay and only two guys working and let me tell you, they were fast as hell. Jeff running the counter and Kendrick out there doing it all. Kendrick is great. Have patience when you go. You the whole world has a shortage of workers. And these guys did like six cars in 40 mins I swear. With only two people. ?Service: Tires